Staff Business Analyst

Engineering Lima, Peru


Qualifacts is a leading provider of behavioral health, rehabilitative and human services software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Our comprehensive portfolio, including the CareLogic, Credible, and InSync platforms, span and serve the entire behavioral health market supporting non-profit agencies and Certified Community Health Clinics (CCBHCs), as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,400 customers representing 75,000 providers serving more than 6 million patients.

Get to know us: & &

Your Responsibilities:
  • Collaborates with management and functional teams to ensure that all software features and functions are documented, tested and validated.
  • Partner with business department leadership to prepare / support deployment of new software functionality.
  • Participates with project teams to troubleshoot defects (technical and functional) within production solution during post release support.
  • Consult with project and business stakeholders to develop, document, refine, and communicate business and technical requirements.
  • Independently conducts business/systems analysis for Medium/Large computer applications and systems.
  • Leads sessions with project stakeholders to elicit business requirements and ensure the results of the software development complies with user and business specifications.
  • Design and create mockups, prototypes, documentation, and workflow diagrams to ensure designed products meet usability standards.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding.

Skills we need:
  • Technical or Bachelor's degree in Systems, Software Engineering or similar.
  • Advanced English.
  • Business Analyst exp. in support of software development.
  • Familiarity with and exp. in scrum/agile environment.
  • Exp. in using engineering tools such as ADO, Jira and Confluence for story writing, task planning, tracking and documentation needs.
  • Exp. working with Engineering leaders and other peers (PO, Scrum Master, IT, QA) to ensure timely resolution of production issues reported by our clients.
  • Familiar with Use Case diagrams and documents.
  • Ability to conduct varied elicitation techniques (JAD, interview, observation, etc).
  • Ability to implement complex business models.
  • Exp. with UML documentation (and BPM).

What we offer you:
  • Economic bonus and merit review.
  • Full Health Insurance (EPS and oncologic) for you and your direct dependents.
  • Fully paid English lessons.
  • All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.).
  • Generous holidays policy.

Qualifacts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, etc.