Description

Contracts Processor

Responsibilities for the Contracts Processor   

• Process in all Service Change Forms, Statements of Work, Amendments, Vendor agreements and additional contract documents for Qualifacts Systems three platforms.   
• Develop/Route & process in Customer Amendments as required.  

• Responsible for reviewing / QA check of Salesforce dashboards to ensure contracts have been processed in and nothing remains outstanding.   
• Maintain Customer contract folders to ensure naming convention is aligned and all contracts are saved.  
• Provide Customer detailed supporting documentation to internal teams (e.g. copy of contract, usage report for InSync platform).  
• Responsible for creating templates for New Logos and Renewals for other analysts.  
• Complete other duties and ad-hoc analysis as assigned.   

• Ability to cross-train to serve as backup for other functions within the group.  

Requirements of the Contracts Processor   

• Bachelor’s Degree and/or related work experience   
• 1-2 years previous related experience  

Knowledge, Skills, and Abilities   

• Ability to work in fast paced environment and meet SLA deadlines.  
• Detail and process oriented with accuracy focus.  
• Customer first mindset and ability to Customer interface visually, verbally and written while adhering to Contracts Department Core Values.  

• Proficiency in MS Excel and Word.  
• Comfortable working in enterprise software, in this case Salesforce.com.   
• Ability to communicate clearly and efficiently to stakeholders in various departments.