PSO Senior Consultant, Singapore
Description
We are currently looking for a new team member for PSO team. The PSO team is dedicated to the success of the customer and their implementation. It ensures that Quadient's customers successfully implement their solutions. A Professional Services Organization Consultant (PSO) influences the success of each implementation. Each Consultant is a vital link between the customer and Quadient.
Responsibilities:
- Delivering the projects within schedule and budget constraints
- Fullfilling customer satisfaction and business needs
- Building strong vertical skills on Quadient products and designing deployment architectures accordingly
- Preparing project deliverables
- Ensuring that Quadient quality standards are met by all deliverables and communications
- Coordinating junior resources and partners in the delivery of project activities
Essential Requirements:
- 5+ years of experience in IT/software consulting
- Project management and service management skills
- Knowledge of Enterprise architectures
- Fluent in English
Other Requirements:
- Experience in the banking, insurance or utilities industries
- Strong Analytical and problem solving skills
- Solid Interpersonal skills
- Knowledge of customer communications management, personalized printing applications, layout and any other form of electronic communication is a plus
- Formal project and service management training (Prince2,CAPM,PMP,ITIL) is a strong plus