Senior Associate - Social Services, Advisory Division

Advisory Brisbane, Australia

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Description

Purpose of Role  
  
We’re seeking an Associate and a Senior Associate, Social Services to join our Advisory Division. In this role, you’ll work closely with government departments, local governments, and government-owned corporations. Your focus will be on enhancing financial sustainability, operational excellence, and community safety outcomes.  
QTC’s Advisory Division is focused on supporting financial sustainability and operational excellence across Queensland’s Government Departments, Local Governments and Government Owned Corporations. The Advisory Division supports and assists these Government entities to:  
  • deliver their budgets
  • improve their client service delivery
  • identify and mitigate significant business risk, and
  • implement and sustain projects while building internal capability
If you’re passionate about making a difference and thrive in a dynamic environment, we’d love to hear from you. Apply now and be part of a team that shapes Queensland’s future!  
   
Responsibilities & Accountabilities  
  • Supporting the portfolio lead and team members on developing strategic projects.
  • Implement team, corporate and enterprise-wide initiatives.
  • Provide high quality work.
  • Contribute to team effectiveness and collaborating on whole of sector initiatives across portfolio areas.
  • Demonstrate contribution to
    • Flow of work and information
    • Collaboration, innovation and superior results
    • Client engagement and relationship management 
    • Alignment with change programs
    • Alignment with QTC culture
    • Continuous improvement
    • Governance and risk management.
  • Take a lead role in self-development
    • Demonstrating ongoing learning
    • Accepting stretch assignment opportunities
    • Learning through coaching, mentoring, support, guidance, and collaboration
    • Commitment to own and team success.
  • Deliver optimal results through collaborative relationships with internal and external stakeholders.
  • Meet reporting requirements to enable informed decision making.
  • Demonstrate capacity across a broad spectrum of skills needed for business success.
    • Negotiation, facilitation, communication skills (verbal, written, presentations) suitable to stakeholders
    • Financial, economic, industry and statistical analysis skills with high attention to detail
    • Research, reporting and advocacy to a level suitable for presentation to stakeholders.
  • Occasional regional travel will be a requirement of the role.
   
Competencies  
Technical Competencies  
  • Synthesises the right data independently and identifies solid insights.
  • Financial modelling and/or data modelling or visualisation skills
Behavioural Competencies  
  • Strong interest in improving  social service agency outcomes.
  • Personal drive and integrity and accepts accountability.
  • Ability to be discreet, maintain confidentiality, recognise and respect sensitivities.
  • Personal leadership consistent with QTC values and highest level QTC competencies.
Leadership & Management Competencies  
  • Demonstrates inclusive behaviours and provides feedback to support and coach others where required.
  • Provides early (upward) warning on any project risks to leaders.
   
Qualifications  
Essential  
  • Tertiary qualification in a relevant discipline required for professional roles.
   
Experience  
Essential  
  • Minimum 5 years employment experience in roles that demonstrate overall competency. 
  • Experience in the business operating model capability set with delivered results (preferred) or identified capacity to deliver results across the listed capability areas.
  • Experience in areas such as corporate finance, preparing business cases, feasibility studies, optimising businesses.
  • Relationship management skills including the proven ability to develop partnerships with clients and internal teams.
  • Skills in negotiating and facilitating discussions in a variety of situations.
  • Excellent report writing, financial analysis and PowerPoint skills.
  • Engaging and persuasive communication style.
  • Critical thinking, decision-making and problem-solving skills, including demonstrated ability to effectively diagnose situations and develop creative solutions.
  • Experience in areas such as corporate finance, preparing business cases, feasibility studies, optimising businesses.
Desirable  
  • Experience working in consulting or advisory services.
  • Experience working in the community safety and/or social service sectors.
   

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