Director, Corporate Communications
Description
Purpose of role
To lead QTC’s corporate communications function and apply senior subject matter expertise regarding strategic stakeholder engagement, crisis response management, media and all external communications.
Principles:
▪ Deliver through other members of the team and externally sourced partnerships, alliances/providers
▪ Provide technical / functional leadership
▪ Collaborate with all stakeholders
▪ Set the tone technically/functionally, and to quality standards, for QTC
▪ Lead compliance with governance and risk frameworks
Key accountabilities
Provide expert-level contribution that leads the following capabilities:
▪ Develop and manage strategic stakeholder engagement and management (whole of business)
▪ Manage the Design and Digital team, including the appropriate resourcing
▪ Own development and production of annual report
▪ Website management, including upgrades and content management
▪ Media outreach and enquiries
▪ Hot issues briefs
▪ Crisis response communications management
▪ CEO briefing notes, speeches and thought leadership (external events)
▪ Analytics from digital channels
▪ Media monitoring and reporting
▪ Corporate sponsorships
In this role you will:
▪ Provide technical / functional leadership for the delivery and implementation of key accountabilities
▪ Contribute to high level advice to the Board and Executive management as required
▪ Represent the organisation on committees and forums internally and externally as required
▪ Provide technical / functional leadership to the team to achieve
− Collaboration, innovation and superior results
− Stakeholder focus and endorsement
− Alignment with change programs, including driving and role modelling cultural change
− Continuous improvement
− Governance and risk management▪ Identify opportunities to provide technical / functional leadership to:
− Build and retain a team that delivers consistently with the QTC business operating model
− Build talent pools for the future
− Coach, support, guide and direct to enable individuals and the team to achieve
▪ Deliver optimal results through relationships by
− Creating and maintaining strong strategic partnerships with key stakeholders
− Actively engaging in participative business partnerships within and external to QTC
▪ Demonstrate talent and capacity across a broad spectrum of skills needed to deliver competitive advantage
− Negotiation, facilitation, communication skills (verbal, written, presentations) suitable to stakeholders
− Relevant financial, economic, industry and statistical analysis skills with high attention to detail
− Benchmarking, research, reporting and advocacy to a level suitable for publication
Short Term Priorities:
Work with the Managing Director of the Advisory Division on a specific project to:
▪ Create a clear comms plan (the plan) for all stakeholders – internal and external – that clearly explains why the organisation is expanding services to meet client needs and why. Communication across all mediums will be
required – emails, website, media statement, PowerPoint presentation.
▪ Development of collateral material – media statements, talking points, HIB, PPQs etc
▪ Close liaison with Queensland Treasury will be paramount to ensure consistency in material and coordinated timing.
▪ Media monitoring and responding to any requests :
▪ Creation of whole of business strategic stakeholder engagement plan
About You:
▪ Tertiary qualification in a relevant discipline or significant equivalent contribution and understanding
▪ A minimum of 10 years’ experience in roles that demonstrate overall competency
▪ Extensive experience in corporate communications with proven results
▪ Experience in leading people or projects or demonstrated leadership potential
▪ Proven experience in written communications, including corporate publications
▪ A minimum of 10 years’ experience working with media
▪ Experience working with government preferred and advantageous
▪ Proven experience in digital channels
▪ Experience in developing websites highly advantageous
▪ The personal and professional gravitas to build and maintain creative, collaborative and impactful relationships across the business
▪ Excellent organisational ability and prioritisation skills and the pragmatism to adapt quickly to changing internal or external client requirements
▪ Personal drive, integrity and accountability