Queensland Treasury Corporation Careers

Description

• Working with business and technology stakeholders to identify and develop business, functional and non-functional requirements that effectively align business needs with QTC’s technology development requirements  
• Working with relevant stakeholders to undertake project planning, defining project schedules, and determining project work breakdown structures and key milestones.  
• Managing internal and external stakeholders and resources to ensure commitments in terms of deliverables and scope of work are fulfilled and tasks are completed within target timeframes.  
• Working with the business to identify support requirements for new solutions  
• Working with the Solution Architecture function to interpret and align the business requirements with QTC’s technical design principles to identify a solution that meets all requirements  
• Facilitating workshops, discussions, and user interviews to develop and document requirements, user stories, user profiles/personas, business process maps, test cases, and other associated outputs as required   
• Utilising a collaborative design approach to synthesise user research findings, user and business requirements into low/medium fidelity wireframes and functional requirements (where applicable)  
• Identifying and analysing requirements from the user perspective, and working with technical staff to ensure accurate interpretation of business requirements  
• Identifying and documenting 'to-be' business processes and workflows and develop plans and strategies to assist with minimising business change impacts  
• Working with the business and the Solution Architecture function to conduct options analyses and propose recommended solutions, for consideration and further assessment  
• Where applicable, contributing to the testing and confirmation of user/business requirements  
• Acting as an ‘enabler’ of change initiative proposals to ensure timely decision making   
• Writing and contributing to change requests, business cases, and other documentation required as part of project approval processes  
• Identifying risks, issues, dependencies and improvement areas to the Project and working with all internal and external stakeholders to ensure mitigating activities are put in place  
• Ensuring the divisional leadership team is updated on a regular basis by assisting the team to collect regular project updates when required  
• Ensuring interdependencies between projects are mapped and understood by project owners and other key stakeholders, and  
• Assisting with the maintenance of relevant solution documentation such as technical designs, as-built documentation, and business process maps. 
• Supporting the Portfolio Management Office (PMO) in reviewing and uplifting its business analysis capabilities, including standards and practices  
• Other duties as deemed relevant to business requirements and within the technical competency of the position 

• Uses business analysis techniques to provide and present a holistic evidence base and supports its use to enable informed decision making by stakeholders.  
• Leads the delivery of quality analysis to ensure a continuous focus on business outcomes through to delivery.  
• Takes accountability for the quality of the evidence base generated to support stakeholder decision making 
• Maintains open communication channels with all stakeholders ensuring ongoing consistency of understanding regarding business needs, objectives, priorities and requirements. 
• Builds relationships with stakeholders at all levels of the business, uncovers needs, priorities and objectives 

• Integrity, including upholding strong professional and ethical standards   
• Strong attention to detail and commitment to quality   
• A results-driven focus with an innate ability to remain calm and composed during times of uncertainty and stress   
• Personal leadership consistent with QTC values and highest level QTC competencies    
• Ability to be discreet, maintain confidentiality, recognise and respect sensitivities   

• Leads other business analysts in task managing, coaching, and mentoring as required. 
• Consistently takes a whole-of-QTC view of work delivered to ensure alignment to strategic priority areas   
• Clears barriers across the organisation to progress strategic objectives   
• Builds trust and confidence with stakeholders and team by communicating clearly, following through on commitment, valuing diverse perspectives 

• Tertiary qualification in information technology, business analysis or related discipline  
• Relevant business analysis certification or accreditation with a certifying body (e.g. BABOK, IIBA) 

• Post graduate qualification in business analysis or related discipline   

• Extensive experience leading technical business activities in a project setting, preferably within medium to large complex organisations (public sector and/or finance industry experience highly desirable)  
• Experience in the application of business analysis frameworks and techniques, such as BABOK  
• Experience in contributing to business and technology change activities, including the development and implementation of new systems, processes, and practices  
• Demonstrated understanding of the software development lifecycle and approaches to project management including waterfall, agile, and hybrid  
• Proven skills in stakeholder engagement and management at all levels  
• Excellent communication skills, both written and verbal  
• Strong analytical and problem-solving skills  

• Proficiency in project management practices, including skills and techniques to support projects through the software delivery lifecycle, is highly desirable  
• Familiarisation of public sector procurement processes and practices (particularly as they relate to the acquisition of technology-based products and services) desirable, but not required 
• Recent experience in the design and implementation of Microsoft Azure technologies desirable, but not required