Project Manager - Continuous Improvement, Project Management Office
Description
Purpose of Role
The Project Manager will be an important member of the PMO team and will play a vital role in driving successful project outcomes. Their primary focus will be to work collaboratively with cross-functional teams to ensure project objectives are met while maintaining quality.
The role will be responsible for managing, planning and delivering a backlog of small project / continuous improvement / minor works, including technology implementation and enhancement, operational improvement activities, audit finding remediation, procurement and supplier engagement activities.
The role will coordinate with internal teams and external third parties (including Datacom), to scope, plan and deliver work packages giving consideration to business and resource impacts.
Responsibilities & Accountabilities
- Planning, executing, and completing small projects within scope, on time and on budget.
- Working with stakeholders to define project scope, objectives and deliverables.
- Leading project teams and ensuring their alignment with the project objectives, milestones and deliverables.
- Taking a proactive approach to identifying risks, resolving problems and escalating issues that may arise during the project lifecycle.
- Seamlessly adapt to changes in project scope and requirements while managing the impact on the project schedule, budget and people.
- Enable effective communication within project team members and communicate effectively with internal and external stakeholders, including clients, vendors and senior management.
- Evaluating project performance and outcomes and provide feedback and recommendations for improvement.
- Applying fit for purpose best practice and standard methodologies to ensure the project meets the expectation and standard of QTC.
- Identify areas of improvement and contribute to the development of best practises within the organisation.
- Acting as an ‘enabler’ of change proposals to ensure timely decision making.
- Writing and contributing to change requests, business cases, and other documentation required as part of project planning and approval processes.
- Ensuring leadership is updated on a regular basis by assisting the team with regular project updates when required.
- Other duties as deemed relevant to business requirements and within the technical competency of the position.
Competencies
Technical Competencies
- Proficiency in software development lifecycle management and project management best practises and methodologies and including waterfall, agile, and hybrid.
- Management of project risks and issues, ensuring appropriate mitigation strategies are in place and escalated as required
- Management of project budgets and financial reporting, ensuring compliance with financial policies and procedures
- Management of project quality assurance and audit processes, ensuring adherence to project management standards and best practices
- Excellent communication and interpersonal skills with the ability to work collaboratively with a range of stakeholders.
- Ability to solve complex problems and make decisions.
Qualifications
Essential
- Relevant tertiary qualifications or significant equivalent contribution and understanding of an appropriate discipline.
Desirable
- Post graduate qualification in a relevant discipline.
- Project Management accreditation by PMI, AIPM or an equivalent
Experience
Essential
- Experience as a Project Manager, preferably within medium to large complex organisations.
- Experience in contributing to business and technology change activities, including the development and implementation of new systems, processes, and practices.
- Experience in managing and delivering multiple projects simultaneously.
- Experience in leading multi-disciplinary project teams.
- Proficiency in project management software and tools.
Desirable
- Project Management accreditation by PMI, AIPM or an equivalent is desirable.
- Financial services and/or government industry experience.