Global MarTech Prospecting Operations Analyst
Description
What makes us Qlik?
A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The Global MarTech Prospecting Operations Analyst Role
The Global MarTech Operations role is a key contributor to the overall lead management process and the management of tech stack utilized by Marketing Operations, Marketing, Demand Centre (BDR) and Sales teams. This role will be working across different business units.
This role focuses on supporting the operational management, automations, adoption and optimisation of sales prospecting and engagement tools used by global sales teams. Our tech stack include but not limited to CRM, marketing automations, lead routing and assignment, sales prospecting and engagement, chat engagement, and predictive/scoring/profiling engine. In this role, you will work closely with the MarTech SMEs, sales coaches and sales teams to ensure platforms like Salesloft, 6Sense Sales Intelligence are effectively utilized to drive prospecting success and account engagement.
This position offers an exciting opportunity to directly impact sales success by ensuring seamless operations and maximise the value of critical prospecting and engagement tools
What makes this role interesting?
- Be part of the team that effect change in the business resulting in productivity gains and pipeline generation
- Continuous learning on the technological advancements and the opportunity to apply the fast-evolving AI capabilities in our tech stack and business processes
- Expand your business network through cross-functional initiatives
Here’s how you’ll be making an impact:
- Support in administering and maintaining the Salesloft platform including user set up, license management, permission management and troubleshooting across sales teams
- Support in optimising workflows and automations between Salesloft and SFDC to improve efficiency and follow-up activities
- Create and manage email and call cadences for use by sales teams to align with sales strategies
- Support 6Sense sales user onboarding, license management including credit allocation and provisioning
- Monitor platform usage by sales teams across Salesloft and 6Sense to ensure compliance with best practices
- Generate and analyse performance to provide actionable insights on tool adoption and usage patterns across sales teams
- Collaborate with sales leadership to identify and address gaps in tool usage or performance
- Work closely with sales coaches for enablement and adoption of 6Sense account insights for prospecting and pipeline development
- Identify opportunities for process improvements to enhance sales teams’ ability to identify, engage and convert prospects
- Maintain up to date resource centres as self-service knowledge base for our users to aid in enablement and adoption including user guides, FAQs and best practices
- Monitor daily operations to ensure systems are working as designed
- Troubleshoot user and data issues related to the tech stack
We’re looking for a teammate with:
- Excellent project management and organisational skills
- Ability to demonstrate analytical and problem-solving skills
- Proven ability to prioritize, work independently within a fast-paced environment
- Self-driven with ability to work independently, but works well as part of a larger group
- Excellent verbal, written and communication skills
- Strong attention to detail
- Experience training users on usage of technologies and generating documentation for process flows
- Prior experience with sales operations or enablement roles
- Ability to work cross-functionally between teams (IT, marketing, sales, marketing operations)
- Strong knowledge of Sales Engagement platforms (Salesloft preferred)
- Strong knowledge of Sales Prospecting platforms (6Sense, Linkedin Sales Navigator preferred)
- Strong knowledge of CRM (Salesforce.com preferred)
- Good working knowledge of lead management, inbound and outbound processes
- Drive to learn and establish self as subject matter expert on multiple marketing technologies
- Languages: Business level English mandatory, other relevant languages would be an advantage
The location for this role is:
King of Prussia, USA or Barcelona, Spain
Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!
More about Qlik and who we are:
Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
What else do we offer?
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
The anticipated base salary range for this role is $82,910.00 USD MIN – $90,000.00USD MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package.
Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.
Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.
If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.