Qlik Careers

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Digital Renewal Automation Manager Role

Are you passionate about AI, automation, and shaping the future of digital renewals? As a Digital Renewal Automation Manager, you’ll play a key role in transforming how we drive customer retention and expansion. You’ll harness cutting-edge technology, predictive analytics, and behavioral insights to create seamless, automated renewal experiences that enhance customer success. Based in Barcelona, this is an opportunity to lead innovation at the intersection of AI-driven engagement, customer data, and automation.

What makes this role interesting?

• Lead a game-changing transformation – Use AI, automation, and data to redefine how renewals are managed, making the process smarter, faster, and customer-focused.
• Develop predictive models – Leverage AI and telemetry to proactively identify renewal risks and upsell opportunities, ensuring customers stay engaged and growing.
• Automate digital renewals – Build workflows that create a frictionless, self-service renewal experience, improving retention while reducing manual efforts.
• Shape customer success strategies – Partner with Digital Customer Success and Marketing teams to implement automated engagement tactics that drive customer satisfaction and long-term value.
• Work cross-functionally – Collaborate with Sales, Renewals, Customer Success, and Product teams to ensure seamless integration of automation into key platforms like Salesforce and Qlik.

Here’s how you’ll be making an impact:

• Drive retention and expansion by designing AI-powered renewal strategies that anticipate customer needs and automate touchpoints.
• Improve customer experiences with proactive, personalized engagement based on usage patterns and behavioral insights.
• Optimize efficiency and scalability by reducing manual renewal processes and implementing intelligent self-service options.
• Empower teams with AI by integrating predictive models and AI-powered copilots into renewal workflows, helping teams engage customers with the right message at the right time.
• Influence company-wide strategies by defining KPIs, monitoring trends, and continuously improving renewal performance through data-driven decision-making.

We’re looking for a teammate with:

• 5+ years of experience in Digital Strategy, AI-driven Customer Success, Renewals, Sales Operations, or Digital Transformation within a SaaS or tech environment.
• Expertise in AI, automation, and predictive analytics to enhance customer retention and drive renewals.
• A deep understanding of customer lifecycle management, telemetry-driven insights, and digital engagement models.
• Strong proficiency with Salesforce, AI-powered customer analytics, and automation tools.
• Analytical and data-driven mindset with experience in renewal forecasting and predictive modeling.
• Passion for leveraging AI and automation to enhance customer experience and retention.

The location for this role is:

Barcelona, Spain

Join us and be part of a team that’s redefining renewals through AI, automation, and customer-centric innovation. Apply now to shape the future of digital renewals!

More about Qlik and who we are:

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.