EMEA Post Sales Services Engineer

Global Solutions and Partners Wokingham, POST-BER London, United Kingdom


Description

Job Title: Software Services Engineer

Job Summary: Responsible for implementing and supporting Qlik Gold Client for SAP. The position requires recent SAP technical/functional experience and the ability to quickly learn the Qlik Gold Client software implementation and support processes. Being able to train both technical and nontechnical users on using Gold Client software is a key requirement. This position provides the opportunity to work with various SAP companies around the world, helping them overcome their data management challenges.

 

Key Responsibilities:

  • Install and configure Qlik Gold Client for new customers
  • Provide troubleshooting support to existing customers
  • Provide onsite and remote services to existing customers
  • Conduct user training sessions in classroom and individual setting
  • Assist in testing and validating new software updates and releases
  • Update support portal with new content

 

Location: Remote

 

Skills & Qualifications:

  • Five years of recent experience in an SAP ECC technical or functional area
  • Understanding of SAP ECC application architecture and system landscapes
  • Basic understanding of SAP ECC data model
  • Ability to quickly learn new technologies and processes
  • Excellent interpersonal, communication (oral/written) and teamwork skills
  • Fluency in English and at least one other European language
  • Ability to work in a team environment, onsite and remotely, as well as independently with minimal supervision
  • Technical documentation, organizational and technical presentation skills
  • Ability to travel internationally, up to 35-45%

 

Company Overview:  Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data.  Businesses around the world choose Qlik Gold Client, our selective data copy products and services, to maximize the value of their investments in SAP. Qlik Gold Client reduces enterprise storage requirements, improves the quality and availability of test data, restores development integrity, and helps ensure data security.