Renewal Account Manager

Customer Success/SupportHybrid Remote, São Paulo, SP


Description

What makes us Qlik?

 

A Gartner® Magic Quadrant™ Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

 

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

 

 

The Renewal Account Manager Role

 

As a Renewal Account Manager, you will work cross-functionally at Qlik and directly with your customers to drive renewal sales of our Qlik subscription software. You will be responsible for identifying/mitigating risk, accurate forecasting, driving upsell/cross-sell, and creating a consistent and favorable customer experience.

 

The Renewal Account Manager is a member of the Global Renewal Sales organization.  We are expanding this team because of the increase in volume and revenue for our business!  This truly is a growing organization and is a critical role vital to our corporate strategy for NRR Growth.

 

What makes this role interesting?

 

  • Lead the customer-facing renewal sales cycle from 6+ months out of renewal date to close.
  • Develop successful relationships with your existing customers and partners
  • Drive ARR growth and exceptional renewal rates through Qlik’s value-driven proposition
  • Accurately Maintain a rolling 6-12 month forecast for your accounts
  • Work cross-functionally with Sales, Customer Success, Onboarding & adoption to create a collaborative and cohesive customer experience.
  • Utilize data to drive informed decisions for your customers and your territory. 
  • Identify “at risk” customers, and their root cause for risk, and leverage Qlik’s internal and partner resources to drive positive outcomes.

 

Here’s how you’ll be making an impact:

 

  • You’re Highly analytical and organized.
  • You love winning people over and are a negotiator and influencer
  • You don’t back down from conflict and are adept at conflict resolution
  • You like to learn how things work, and Lout OVE to figure how to improve upon those changes
  • You have been described as someone who always can see the big picture and how things are interconnected.
  • Proficiency in Microsoft Excel and Salesforce (or other CRM).

 

We’re looking for a teammate with:

 

  • 2-5 years in renewal sales, account management, inside sales, or field sales experience.
  • Strong Track record of achieving & exceeding Quota/KPI based roles
  • Experience in negotiating enterprise contracts, leveraging financial & contractual levers, and driving value through solutions.
  • Portuguese, Spanish and English speakers

 

The location for this role is:

 

Sao Paulo - Brazil

 

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

 

 

More about Qlik and who we are:

 

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

 

What else do we offer?

 

  • Genuine career progression pathways and mentoring programs
  • Culture of innovation, technology, collaboration, and openness
  • Flexible, diverse, and international work environment

 

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

 

If you need assistance applying for a role due to a disability, please submit your request via [email protected]. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

 

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.