Professional Services Solution Leader, Switzerland

Customer Success/Support Zurich, Switzerland


Description

What makes us Qlik

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 12 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

 

The Professional Services Organization

Professional Services at Qlik are a key part of our Customer Success Organization.  This organization is chartered with ensuring that our customers and partners achieve their business goals by leveraging and adopting solutions built on Qlik technologies.   Professional Services contributes by working with our customers to define innovative solutions, and then ensuring effective deployment and adoption.  We leverage a comprehensive approach that thoroughly engages our customers.  The Professional Services team is made up of Solution Leaders, Project Managers, Consultants, Educators and Architects. 

 

How will you spend your time as our next Solutions Leader?

As a Solutions Leader you work closely with the License Sales teams, Customer Success and Professional Services counterparts, Customers and Partners to ensure the overall success of the sale and implementation of Qlik solutions. You are expected to significantly contribute to the overall success of the customer relationship.

 

You will leverage the Qlik sales model to maximize revenue growth and increase local market share. You will be leading the Sales process for our Professional Services team. In this role you will effectively present and scope Qlik Professional Services Implementation offerings and capabilities, to new prospects and existing customers. You will be responsible for managing the Services Sales lifecycle from proposal through final signature of SOW and continuing through delivery of our professional services to ensure both the adoption of the Qlik software and the successful achievement of our customer’s business objectives.

 

We are looking for a self-motivated team player who excels at cultivating strategic relationships while developing new business. The right candidate will have strong business acumen and a successful track record of selling to C–level executives, including the ability to translate client needs into appropriate Qlik solutions. Strong sales or consulting experience in software & services environment with a proven track record of success is highly preferred. In this role you will be responsible for:

  • Creating professional services opportunities, managing pursuits and closing deals.
  • Successfully achieving or over-achieving quotas to generate Professional Services sales.
  • Qualifying and developing value-add propositions for Enterprise clients and prospects.
  • Managing the customer relationship(s) from initial discussion to close of deal and beyond.
  • Developing a strong revenue backlog and account plans.
  • Proposing and presenting solutions to prospects that align with their data-oriented objectives.
  • Forecasting for future accounts and opportunities
  • Collaborating with colleagues for resource planning
  • Managing the seamless handoff of clients from sales to delivery
  • Updating CRM tools (Salesforce) with documentation from the sales cycle
  • Creating, maintaining, and sharing assets for use in presenting solutions to prospects.
  • Creating implementation plans for enterprise customers
  • Providing engagement oversight and participating in solution design to ensure alignment with customer success plans and established customer business value.
  • Acting as a product evangelist, providing in depth knowledge of complete Qlik product suite to ensure successful adoption of the products

 

You will be successful if you have experience with the following

  • Bachelor’s Degree or equivalent work experience (required)
  • 5+ years of sales or professional services functional experience
  • 5+ years of experience in the Software Industry
  • Client-facing Problem Solving and Negotiating
  • Scoping and Positioning BI Solutions
  • Project Management & Implementation Methodologies
  • Customer Relationship Management including the fostering of Trusted Advisor relationships
  • Quota Attainment and Account Planning

 

You will thrive if you have the following

  • Master’s Degree in a business or technology-related discipline (Preferred)
  • 5+ years of experience in a Consulting role
  • 3+ years as a sales contributor.
  • Cloud BI Software industry experience preferred
  • Results-oriented approach to tasks
  • Proven track record of working with Enterprise accounts on solution delivery and growth
  • Expert presentation and communication skills
  • Excellent organizational and time management skills
  • Project Management skills (PMP Certification preferred)
  • Hands-on experience with Qlik or competitive BI software is highly advantageous

 

The location for this role is:

  • France - Paris

 

About Qlik

 

 

Qlik is an Equal Opportunity/Affirmative Action Employer, and we value the diversity of our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’s Equal Employment Opportunity Posters, including the EEO is The Law notice and the Pay Transparency Nondiscrimination Provision.

If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request Form.

 

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

 

 

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