Sr. Technical Delivery Manager
Description
Senior Technical Delivery Manager
WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications.
The WebMD Health Network is composed of numerous affiliated companies.
This position will focus on supporting PulsePoint, a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.
As a Senior Delivery Manager, you will manage web application projects for multiple business lines, working closely with technical leads, internal clients, developers, external vendors, and cross-disciplinary IT team members.
Responsibilities - for all assigned projects:
- Manage project scopes, timelines, resources, deployments, and business/technical relationships – from scoping/planning through implementation
- Facilitate communication and coordination among cross-functional teams
- Ensure that project dependencies, milestones, deliverables, and status are clearly communicated and understood by the project teams, stakeholders, and management
- Identify and manage risks to the success of projects and know when and how to escalate
- Coordinate and conduct regular, effective, and efficient meetings to review project status, resolve issues, and address risks
- Ensure project teams are following agreed-to processes (priorities, task management, time tracking, etc.)
- Manage project change requests: training or formal experience in project change management
Qualifications
Required Skills
- Minimum 5 years of project management/delivery management experience in a similar environment or related field, working with geographically distributed development teams
- Minimum 5 years of hands-on experience with Agile/Scrum methodologies
- Strong understanding of the development processes/full SDLC, and how they relate to project management processes
- Process Improvement experience through Agile Practices
- Ensure the implementation of best practices in software development and deployment
- Proven experience with project management tracking/reporting tools (e.g. JIRA/ Confluence, Smartsheet, or similar)
- Understanding of web technologies to effectively manage risk & complexities within projects, and those that integrate across project teams
- Experience managing multiple concurrent projects, or a number of project streams under a large program
- Experience managing project dependencies and blocker issues, developing risk mitigation plans, and escalating when required
Professional Skill Requirements:
- Ability to work independently, with some management oversight, to manage multiple projects from inception to completion
- Ability to influence stakeholders and project resources, and negotiate or escalate when competing priorities arise, to meet commitments throughout the project timeline
- Excellent written and verbal communication skills, including presentation skills
- Strong interpersonal and teamwork skills
- Works efficiently with resources in multiple locations
- Strong time management and organizational skills
- Enjoys a highly collaborative, fast-paced environment and thrives on multi-tasking
- Strong attention to detail, follow-through, and organizational skills
- Highly analytical, logical, and good problem-solving skills
- Ability to interact professionally with all levels of staff
Desired (preferred) Skills:
- PMI certification: PSM, CSM, PMP, etc.
- Lean Six Sigma trainings
- Ad-Tech Experience
Education/Certifications:
- BA or equivalent experience
Salary (annual)
- Up to $125,000 base + $12.5k target annual bonus based on company and individual experience
- This is a full-time position
Location and Hours
- Hybrid in our Newark, NJ office (283-299 Market Street, 4th Floor, Newark, NJ 07102) or remote
- 9am-6pm EST
Benefits:
- Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
- 401(k) Match
- Generous paid vacation and sick time
- Paid parental leave & adoption assistance
- Annual tuition assistance
- Better Yourself Wellness program
- Commuter benefits and commuting subsidy (for those working hybrid in our Newark, NJ office)
- Group volunteer opportunities and fun events
- A referral bonus program -- we love hiring referrals here at PulsePoint
And there’s a lot more!
Selection Process:
- Initial Phone Screen (30 mins)
- Hiring Manager Video Interview (30 mins)
- Video Interview with Technical Project Manager (30 mins)
- Additional rounds TBD
WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.