Senior Client Analyst, Health Data Solutions/HCP 365

Technology United States


Description

There's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's “an itch you're looking to scratch.” Whatever may be the reason, listen to what some of our team members are saying about working here:

"My manager takes the time to not only identify my next career move, but the steps that will take me there. I even have my own personal training budget that I'm encouraged to spend."

"Our input is valued and considered. Everyone has a voice and that goes a long way in ensuring that we're moving towards a shared goal."

"The Leadership team is incredibly open on their goals and how I contribute to the larger company mission. We all know where we fit and how we can make an impact every day."

PulsePoint is growing, and we’re looking for an awesome Senior Client Analyst to join our Product team!

Client Analyst

Our Analysts build, deliver & continually innovate on PulsePoint's insightful reporting and data-driven solutions. Their efforts help alleviate friction points and streamline processes that enable internal teams to provide exceptional service, powering the decisions of our customers. The Senior Client Analyst will dedicate all of their time to client-facing on-demand & proactive analyses, insights, presentations, and enhancements. 

A BIT ABOUT US:

PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.

THE PRODUCT YOU’LL BE WORKING ON:

HCP365 (the first Signal product) is an AWARD-WINNING product having won a Martech Breakthrough Award and a finalist for the PM360 Trailblazer Award. It's the only health analytics and measurement solution that provides a complete, always on view of HCP audience engagement across all digital channels. This gives marketers and researchers unprecedented access to data insights and reporting used to inform and optimize investment decisions.

WHAT YOU’LL BE DOING:

  • Dig into data to answer and resolve client questions 
  • Proactively analyze & monitor client reporting 
  • Support RFPs, Sales Pitches, QBR, Upselling & Retention efforts 
  • Collect, prototype, and facilitate roadmap planning for new features in product
  • Synthesize raw data into actionable insights to drive business results, identify key trends and opportunities for business teams, and report the findings in a simple, compelling way
  • Present actionable insights to clients and help them get the most out of the combination of their data and our insights

WHAT YOU'LL BRING TO THE TABLE:

  • Excellent Problem Solving and Data Analysis skills
  • Excel, BI Software experience (Tableau, Looker, PowerBI), SQL
  • Able to organize large data sets to answer critical questions, extrapolate trends, and tell a story
  • A talent for explaining critical insights to clients in a way that's easy to understand, digest, and act on

WHAT WE GIVE TO YOU:

  • Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
  • 401(k) Match
  • Generous paid vacation and sick time
  • Paid parental leave & adoption assistance
  • Annual training and development budget & annual tuition assistance
  • Donation matching and group volunteer opportunities
  • A referral bonus program -- we love hiring referrals here at PulsePoint

And there’s a lot more!

Follow us on Glassdoor to learn more about what it’s like to work at PulsePoint!


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