Rochester Area Commercial Appliance Technician Trainee

Field Service Technician Rochester, New York Webster, New York Brockport, New York Victor, New York Geneseo, New York Batavia, New York


Position at Duffy's AIS

Commercial Appliance Technician Apprentice



We are looking to bring on anyone that is entry level with a mechanical aptitude, electrical experience and good customer service skills to learn the trade of repairing and installing commercial kitchen equipment for a  Commercial Appliance Technician Apprentice.


Essential Responsibilities

  • Troubleshoot, Diagnose, and Repair Cooking & Refrigeration Equipment
  • Treat customers and employees with respect, courtesy and professionalism
  • Complete service calls in a timely manner
  • Communicate effectively with customers, manager, dispatcher, and sales
  • Participate in on-call rotation schedule
  • Identify new customers and additional opportunities within existing accounts
  • Maintain Service Vehicle
  • Order Parts and Complete Required Paperwork
  • Attend Training Sessions
  • Other Duties as Assigned



  • HVAC/R Certificate or Technical School Training
  • Electrical, electronic, and mechanical skills and a desire to learn
  • Effective customer communication skills
  • 100% dedication to working hard, being on time, and staying organized
  • Maintain a professional personal appearance
  • Pass Drug Screen and Background Check
  • Maintain a Valid Driver License with a good driving record


Preferred Qualifications

  • Experience with Fryers, Ovens, Steamers, Ranges, Broilers, Ware Wash, Walk-ins, coolers, freezers, ice machines, prep tables, etc.
  • EPA Universal Certification
  • Computer literate


Benefits of Employment:

  • Company contributions towards health, dental and vision insurance
  • Company-matched 401k contributions
  • Low mileage, lettered service vans provided, which you can take home every night
  • Company uniforms
  • Continuous training to keep your skills sharp
  • Advancement opportunities
  • Company-wide picnic and holiday dinner every year


About Duffy’s AIS

Combining the efforts of Duffy’s Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy’s AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York just within the last five years.

Duffy’s AIS was one of the first in the world to achieve the status of CFESA Company Certification. All of our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important…and that training doesn’t stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment




All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Duffy AIS  is a division of PT Holdings “All Unique All United.”