Commercial Refrigeration / HVAC Service Technician

Field Service Technician Chicago, Illinois Lombard, Illinois Addison, Illinois Arlington Heights, Illinois Elgin, Illinois Waukegan, Illinois


Position at Great Lakes South Town

 *** Great Lakes Service prides itself as a company that has demonstrated sustained growth as an industry leader. Consistently investing in hiring, training and supporting the foodservice industry’s best, most skilled technicians has played a huge part in that continued growth, and we want to connect with you! COVID-19 will not change that! We encourage you to submit your application and a member of our team can follow up with you to talk about your future career here. We greatly appreciate your interest in joining our team. Stay healthy and be safe!

Commercial Refrigeration / HVAC Service Technician

Addison, IL



Great Lakes Service is hiring a Field Service Technician in the Chicagoland area and surrounding suburbs responsible for troubleshooting, diagnosing, and repairing cooking equipment at our customer locations. Our Technicians also provide preventative maintenance (PM) inspections and responds to emergency service calls on equipment including ice machines, walk in/ reach in coolers and freezers.


Essential Responsibilities

  • Install, Troubleshoot, Diagnose, and Repair Commercial HVAC, Refrigeration and Ice Machine Equipment
  • Treat customers and employees with respect, courtesy and professionalism
  • Complete service calls in a timely manner
  • Communicate effectively with customers, manager, dispatcher, and sales
  • Participate in a normal rotation of after-hours and weekend on-call schedule
  • Identify new customers and additional opportunities within existing accounts
  • Maintain Service Vehicle
  • Order Parts and Complete Required Paperwork
  • Attend Training Sessions
  • Other Duties as Assigned



  • Previous experience refrigeration equipment service (or related military) experience
  • Experience working on ice machines, walk in/ reach in coolers and freezers.
  • Strong electrical, electronic, and mechanical skills
  • Extremely strong customer communication skills
  • 100% dedication to working hard, being on time, and staying organized
  • Maintain a good personal appearance
  • Pass Drug Screen and Background Check
  • Maintain a Valid Driver License with a good driving record


Preferred Qualifications

  • Experience with Reach in and Walk in Coolers and Freezers etc.
  • CFESA certification and related Training
  • EPA Universal Certification
  • Computer literate


Benefits of Joining Our Team

  • Competitive Hourly Rates and Overtime Pay
  • Company Vehicle
  • Company Cell Phone/Tablet
  • Medical and Dental Benefits
  • Life Insurance
  • 401k & Company Match
  • Technical Training
  • Initial issue of Service Uniforms
  • Stable Customer Base and Consistent Work


About Great Lakes Service

Great Lakes Service is the Midwest leader in repair and maintenance for commercial cooking, refrigeration, HVAC, ware-washing, beverage and ice machine equipment. Integrity driven, we overserve our customers with qualified technicians, outstanding customer service, innovative technology, high first time fix rate and the best response times in the industry. At Great Lakes Service, we make it our mission to create higher industry standards that changes the perception of service companies in the markets we serve. As a dedicated service partner, our goal is to eliminate downtime and lost revenue with proactive solutions that help our customers run a more profitable business. Let us know if you want to be part of our team! To learn more, please visit us at:


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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