Service Support Specialist
Description
🚨 NOW HIRING: DISPATCHER / SERVICE SUPPORT 🚨
📍 Des Moines, IA | 🕒 Mon–Fri, 7:30 AM – 4:00 PM
💲 $22/HR+ (based on experience)
💲 $22/HR+ (based on experience)
We are specifically looking for someone to OWN our dispatch operations.
This is not just an admin role — dispatch is the most critical part of this position.
This is not just an admin role — dispatch is the most critical part of this position.
If you can manage schedules, keep technicians moving efficiently, and stay organized in a fast-paced environment, we want to talk to you.
🔧 Primary Focus: DISPATCH
• Dispatch technicians and manage daily service schedules
• Prioritize calls and adjust schedules in real-time
• Ensure technicians are utilized efficiently throughout the day
• Be the central point of communication between techs, customers, and the team
• Dispatch technicians and manage daily service schedules
• Prioritize calls and adjust schedules in real-time
• Ensure technicians are utilized efficiently throughout the day
• Be the central point of communication between techs, customers, and the team
🔧 Additional Responsibilities:
• Communicate with customers and handle follow-ups
• Enter service orders, update records, and invoice jobs
• Order/track parts and assist with inventory
• Support counter customers and parts requests
• Communicate with customers and handle follow-ups
• Enter service orders, update records, and invoice jobs
• Order/track parts and assist with inventory
• Support counter customers and parts requests
✅ What We’re Looking For:
• Experience in dispatching or scheduling strongly preferred
• Strong communication and customer service skills
• Highly organized and able to multitask under pressure
• Self-motivated with strong follow-through
• High school diploma (or equivalent) + 2 years related experience
• Experience in dispatching or scheduling strongly preferred
• Strong communication and customer service skills
• Highly organized and able to multitask under pressure
• Self-motivated with strong follow-through
• High school diploma (or equivalent) + 2 years related experience
✔ No weekends – consistent weekday schedule
✔ Team-oriented environment
✔ Opportunity to grow across service and operations
✔ Team-oriented environment
✔ Opportunity to grow across service and operations
👉 Apply today if you’re ready to take control of dispatch and keep our service team running.