Lead Commercial Refrigeration Service Technician

Field Service Technician Chicago, Illinois Lombard, Illinois Addison, Illinois Arlington Heights, Illinois Elgin, Illinois Waukegan, Illinois Aurora, Illinois Naperville, Illinois Orland Park, Illinois Oak Park, Illinois Crystal Lake, Illinois Fox Lake, Illinois Mundelein, Illinois Wheaton, Illinois Schaumburg, Illinois Cicero, Illinois Des Plaines, Illinois


Position at Great Lakes South Town

Lead Commercial Refrigeration Service Technician



Great Lakes Service is looking to hire a Lead person for our Commercial Refrigeration Service department. The candidate will be responsible for troubleshooting, diagnosing ice machines, walk in’s/ reach in coolers and freezers. The technician must be able to come to the aid of lesser experienced technicians in order to train and teach. We are looking for a strong individual that can train techs in wiring and basic everyday refrigeration service work. If you’re a take charge technician, than we have a spot on our team for you.  


Essential Responsibilities

  • Install, Troubleshoot, Diagnose, and Repair Commercial Refrigeration Equipment
  • Treat customers and employees with respect, courtesy and professionalism
  • Complete service calls in a timely manner
  • Communicate effectively with customers, manager, dispatcher, and sales
  • Participate in a normal rotation of after-hours and weekend on-call schedule
  • Identify new customers and additional opportunities within existing accounts
  • Maintain Service Vehicle
  • Order Parts and Complete Required Paperwork
  • Attend Training Sessions
  • Other Duties as Assigned



  • 5+ years of experience with refrigeration equipment service
  • Experience working on ice machines, walk in/ reach in coolers and freezers.
  • Strong electrical, electronic, and mechanical skills
  • Extremely strong customer communication skills
  • 100% dedication to working hard, being on time, and staying organized
  • Maintain a good personal appearance
  • Pass Drug Screen and Background Check
  • Maintain a Valid Driver License with a good driving record


Preferred Qualifications

  • 5+ Experience with Reach in and Walk in Coolers and Freezers etc.
  • CFESA certification and related Training
  • EPA Universal Certification
  • Computer literate

Benefits of Joining Our Team

  • Competitive Hourly Rates and Overtime Pay
  • Company Vehicle
  • Company Cell Phone/Tablet
  • Medical and Dental Benefits
  • Life Insurance
  • 401k & Company Match
  • Technical Training
  • Initial issue of Service Uniforms
  • Stable Customer Base and Consistent Work


About Great Lakes Service

Great Lakes Service is the Midwest leader in repair and maintenance for commercial cooking, refrigeration, HVAC, ware-washing, beverage and ice machine equipment. Integrity driven, we overserve our customers with qualified technicians, outstanding customer service, innovative technology, high first time fix rate and the best response times in the industry. At Great Lakes Service, we make it our mission to create higher industry standards that changes the perception of service companies in the markets we serve. As a dedicated service partner, our goal is to eliminate downtime and lost revenue with proactive solutions that help our customers run a more profitable business. Let us know if you want to be part of our team! To learn more, please visit us at: http://www.greatlakesservice.com


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


RES Group Inc. is a division of Unlimited Service Group “All Unique All United.”