Accounts Receivable Collections Specialist
Description
Join our dedicated team today and contribute to the success of our customers and Commercial Kitchen's legacy of service excellence!
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Company training
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Full Benefits for Employee & Families
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Paid time Off/Sick leave/Paid Holidays
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Referral program
Essential Duties and Responsibilities:
Ø Print the Memo Code follow up report daily
Ø Memo Code report should be current no later than 2 business days
Ø Research and analyze account prior to initiating contact, examine historical data and all notes
Ø Make outbound collection calls or send emails in a professional manner while keeping and improving customer and other Stakeholders relations
Ø Identify issues attributing to account delinquency and discuss them with management if needed
Ø Provide timely follow up on delinquent accounts as well as timely research for on-line customers regarding payments
Ø All delinquent accounts should be contacted by phone and or email no later than 45 days of due date
Ø Any other duties as assigned
QUALIFICATIONS:
Ø Collections and accounts receivables experience required
Ø Data entry experience required
Ø Previous customer service skills
Ø Detailed oriented with an Accounting background
Ø Must have computer knowledge to include MS Office applications
Ø Prefer previous knowledge or experience in MAS
Ø Self starter and the ability to work with little or no supervision
Ø Communication skills both written and verbal, and internal personal skills
Ø Analytical and problem-solving skills
Ø Ability to work on multiple projects with various priorities
EDUCATION and/or EXPERIENCE:
Ø High school or GED equivalent
Ø Must have 2+ years in accounting
Ø Must have 2+ years’ experience in accounts receivable collections
Ø Must have 2+ years’ experience in customer service
WORK ENVIRONMENT:
Ø Office environment with multiple conversation going at one time