Service Associate

Customer Service Plymouth, Michigan Livonia, Michigan Novi, Michigan Canton, Michigan Westland, Michigan Wayne, Michigan Garden City, Michigan Redford Charter Twp, Michigan Farmington Hill, Michigan Beverly HIlls, Michigan Farmington, Michigan Romulus, Michigan Taylor, Michigan Allen Park, Michigan Dearborn, Michigan Hamtramck, Michigan Eastpointe, Michigan


Position at Bildon

Service Associate

Plymouth, MI

We want you to join our team!!!

Job Description
We are looking for a positive person with good communication skills to work directly with our customers as a service associate. The major job responsibility is customer service for our customers by taking service calls, building accounts, estimating service, reviewing service orders, and invoicing. Along with other administrative duties.  We work with multiple software products, so having a strong software user background will be helpful, as well as good typing skills.

Job Responsibilities:

  • Provide a courteous and professional relationship with all customers, vendors, manufacturers, and co-workers.
  • Assist with billing, accounts payable and receivables
  • Assist with dispatch calls in an organized customer centered approach while providing excellent customer service and operational efficiencies.
  • Follows all manufacturer authorization procedures prior to work being done

Job Qualifications:

  • Strong communications and customer service skills.
  • 1-2 years bookkeeping experience. 
  • Willingness to learn other responsibilities to grow skill set
  • Demonstrates the ability to work as a team
  • Computer literate - Excel, Word, Email, etc. .
  • Attention to detail with a focus on quality
  • High School diploma
  • Pass a background check and drug screening

Benefits of Employment:

  • Competitive salary
  • Medical and Dental coverage
  • Long- and Short-Term Disability
  • Life Insurance
  • Paid vacation and holidays
  • 401k with company match

About Bildon Parts & Service

For over 50 years Bildon Parts & Service has been an integrity driven company recognized for service excellence in commercial cooking, refrigeration, ware-washing, beverage and ice machine repair and maintenance. Bildon Parts & Service offers service for customers throughout southern Michigan. We are driven by our core values of, Safety, Integrity, Courage, Innovation, and Passion. Let us know if you want to be part of our team! To learn more, please visit us at:


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Bildon Parts & Service is a division of Unlimited Service Group “All Unique All United.”