Service Representative - Slicing Equipment (UK & Ireland)

Service Telford, Shopshire England


Description

Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to locations around the world. As a global leader in our industry with a close-knit family feel, we take pride in taking care of our people. Check out our videos at jobs.jobvite.com/provisur and see for yourself!

As Service Technician, you will travel regularly to customer plants to service, troubleshoot and install Provisur equipment. The ideal candidate will be proficient in the assembly, service and installation of most, if not all, equipment and peripherals in assigned product line(s). You will analyze and troubleshoot machine and food processing related problems. You will test and calibrate completed equipment to ensure parts and mechanisms meet product specifications. You will perform final inspection on installed/assembled test equipment.

What You’ll Do:

  • Service and install machines in customer’s plants. Analyze and troubleshoot machine and product issues
  • Instruct customer’s personnel in machine operation and maintenance procedures.
  • Evaluate parts failures and submit probable causes to Service Management. Responsible for parts and equipment used on service calls.
  • Examine customer’s parts and machinery and recommend requirements for spare parts inventory, including: retrofit packages, preventive maintenance and machinery rebuilding programs.
  • Conduct demo/sales or Provisur equipment in customer’s plants.

What You Won’t Do:

  • Suffer from boredom - you’ll always do and learn new things with colleagues around the world
  • Max out - you’ll grow and advance as quickly as your skills and desires allow

What You'll Need:

  • Middle level vocational education (mechanical & electrical).
  • Basic understanding of mechanical, electrical, hydraulic and pneumatic systems. Understand electronics and microprocessor controls. Understand hydraulic, electrical and motor control schematics.
  • Experience with Slicers will come as an advantage
  • Three years experience servicing, repairing, troubleshooting complex machinery with microprocessor controls. Use electronic and motor control test equipment.
  • Familiar with IT skills, such as upload and download files
  • Basic knowledge of food processing, batching system equipment and food industry terminology.
  • Good interpersonal skills for customer contact.
  • Is able to work on his own, but can also act as a team player
  • Fluency in languages including English, other languages are an advantage.
  • Works comfortably with personal computers and software such as MS Office.

What You'll Enjoy:

  • A dynamic team in a modern global working environment
  • Long term growth opportunities
  • Freedom to develop your technical talent
  • Individual planning of your daily routine
  • Attractive Salary & benefits

Provisur is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person’s age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law.