Business Analyst – Sales Team

Sales Milan, Italy


About Us is Italy's largest local service marketplace, now expanding internationally. We help millions of customers to find a local service professional: we cover 400+ services, ranging from wedding photographers to plumbers to guitar teachers. Within a few years, we expect that booking a plumber or a painter online will be as effortless as buying a book. Today that's not the case, and we're out to change it. The opportunity is huge.

We are a fast-growing startup: 2 people in March 2015, now we are over 100. We strive to minimize bull*** and maximize impact: average age is 29, because often brain is more important than experience; we work in open space, because communication needs to happen quickly; everyone has very large responsibilities, because we don't have time to do any handholding (and we think it's counterproductive).

Investors include people from Google, Facebook, eBay, McKinsey, as well as the famous entrepreneurs behind We have the growth-rate of a startup, but not the risk...

We are looking for people who want to help us build a service that everyone will use multiple times a year; a service that will make a difference in society. It's not an easy job.



We are looking for a passionate Business Analyst willing to join our Sales Strategy and Operations Team. Your analytical skills will be a valuable contribution to developing our strategy and establishing a culture of excellence.


You have:

        BA/BS degree (Economics or Management Engineering are desirable);
        Experience with SQL/relational databases;
        1-2 years of experience in sales operations, preferably in tech/web companies or management consulting;
        Experience with data analysis: you must be an Excel power user;
        Ability to see beyond the numbers to drive sound decision making and deliver full solutions, not single tasks;
        Excellent communication, project and time management skills;
        Strong work ethic with a high degree of accuracy and a keen eye for detail and follow-through;
        Team player with a positive attitude keen to taking on new challenges and learning new skills.

NOTE: We have a strong preference for nerds, developers and engineers :)


You will:

        Be a key contributor to the success of our Sales Team: we want you to help us grow smarter, faster and better;
        Extract data using tools like SQL, internal analytics, Tableau;
        Interpret data and develop insights for Sales team and internal stakeholders;
        Maintain, organize & automate data processes for various use cases;
        Manage and improve the operational cadence of the sales team including day-to-day management of items such as: quotas, territory allocation, churn analysis, sales rules and regulations, report and dashboard development, and data analysis;
        Liaise across cross functional teams on data extraction, analytics, testing hypotheses;
        Identify, define, collect, and track key business metrics for new and existing products;
        Gather requirements and make changes to our processes to increase our sales rep productivity;
        Partner with sales executives on all strategic and operational requests, in particular, to spot new opportunities and to design and implement new processes and activities .


We DO NOT want to talk to candidates who expect us to teach and explain them everything "because they've never done this before".

We WANT candidates who can teach us what they’ve done at their previous company.

We WANT candidates who want to work for a startup, have tremendous impact, and learn tons of things in the process.