Progress Careers

This role will be part of a global team that is focused on Credit + Collections, and report to the Senior Manager, Revenue Operations.  This strategy should enhance the following value propositions:

• Efficiency Improvements 
• Process Standardization in support of a scalable model 
• Invest in and Empowering people….creating more growth opportunities within Finance 
• Remove dependencies on critical people, creating a scalable Finance ESSC

In this role, you will: 

• Perform prioritization analyses aging report for collections purposes;
• Maintain customer contact by phone, email and sending dunning letters to reduce the overdue balance
• Analyses of aging reports to determine risk areas to be addressed with Customer Service and/or Sales
• Maintain regular communication structures with Customer Service and/or Sales
• Perform daily order release;
• Assist with preparation of files and mailing of invoices daily;

Your background: 

The candidate must be able to work well with and actively contribute to the team and organization. This mix of characteristics e.g. responsibility, analytical, flexibility, accuracy, discretion, integrity, confidentiality, reliability, sense of urgency, pro-activity, team player as well as self-starting, is necessary to ensure positive team dynamics and success in the role.  

• A very good command of English – spoken and written;
• Proficient in Microsoft Excel, Word and Outlook;
• Strong written and oral communication;
• Attention to detail and ability to handle multiple priorities simultaneously;
• Additional writing and oral language skills to facilitate multiple countries is a must.

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.