Marketing Funnel Operations Analyst
We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Marketing Funnel Operations Specialist in Bulgaria and help us do what we do best: propelling business forward.
As a Funnel Operations Specialist, you will play a key role in monitoring our marketing funnels, ensuring data accuracy, and generating timely reports to support our decision-making processes. You will help identify areas for data improvement and work with cross-functional teams to drive data quality initiatives. This role offers an excellent opportunity to apply both your business & marketing understanding and passion for data & reporting.
In this role you will:
- Monitor & report from different reports and dashboards to ensure smooth operations
- Identify any anomalies & data inconsistencies to help maintain high standards of data accuracy and completeness
- Suggest the creation of new monitors & Drives cross-collaboration on resolving of data quality issues
- Regular and ad-hoc reporting on different funnel & marketing metrics – lead volume and quality, CRs, targets vs actuals, account engagement, contacts data, email database health, etc.
- Provide data-driven insights to improve marketing efficiency, processes, and maximize revenue
- Collaborate with the Data & Analytics team on the improvement of existing reports and dashboards & the creation of new ones by compiling business requirements
- Participate and drives projects which support the marketing analytics & funnel reporting strategy
Your background:
- Bachelor’s degree in Marketing, Business, Statistics, Data Science or related field
- 2+ years of experience in a data-focused role
- Excellent analytical and problem-solving skills
- Experience in reporting from CRMs, Marketing Automation tools, SFDC, Google Analytics, Tableau or similar
- Strong Excel skills
- Curious, organized, with strong attention to detail, quick to spot data integrity issues
- Self-driven & adaptive to change
- Experience working in a global company and with multiple teams and stakeholders is a plus
- Excellent English and communication skills
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wallCo-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance
- Free underground parking with a designated space for bikes and electric scooters
Apply now!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!