Account Manager

Sales Denver, Colorado El Segundo, California New York City, New York Dallas, Texas Remote, California


Description

A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Great Hill Partners in Q4 2021 and the strategic acquisition of Pollfish, a modern, mobile-first survey platform, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.

As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today!

We're currently seeking an Account Manager to work with and support our dynamic sales team.

As our Account Manager, you will:
  • Maintain strong relationships with current clients, provide client support, renew and grow the account base
  • Review data provided by Prodege’s merchants for accuracy and conformity to requested specifications 
  • Coordinate campaigns from inception to live environment
  • Manage multiple stages of production timeline
  • Identify, reconcile and resolve discrepancies of incomplete information or assets
  • Be responsible for development, completion and processing proposals/specs
  • Be the central communicator between all stakeholders taking campaigns from inception through completion and reporting successfully
  • Understand client objectives, improve campaign success by analyzing campaign and effectively communicating optimization recommendations to maximize account growth and retention
  • Work closely with internal teams to ensure that all contractual obligations are being met with respect to client needs and expectations
  • Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings.
  • Work cross departmentally for issue resolution when needed
  • Deliver excellent customer service and maintain high client satisfaction levels
  • Respond to client inquiries in a timely manner
You will have the following qualifications:
  • 3+ year experience at interactive agency or equivalent
  • Able to execute interactive marketing strategies
  • Demonstrated record of success in account management with proven ability to renew and grow existing accounts
  • Superior verbal and written communication skills
  • Exceptional negotiation skills
  • Must be detail oriented and possess strong analytical skills
  • Excellent organization and project management skills
  • Ability to think creatively and sell strategically
  • Thrive in a fast-paced environment
  • Works well independently and in a team environment
  • Must have superior prioritization and multitasking skills
  • BA/BS degree preferred