Spa Concierge Supervisor

Spa Support Bellevue, Washington


Description

Position at PRO CLUB

A beautiful career awaits you….  

Help us uphold our exceptional reputation for being continually awarded “Best Eastside Spa.”  As a member of our guest experience team, you are the face of the brand, a day maker, and the cornerstone of the guests’ entire experience from beginning to end.  

As an integral role on our team, you have the power to create lasting experiences through exceptional customer service.  The right candidates thrive in a fast-paced environment, are inspired and passionate about beauty and wellness, possess a genuine love of people, and enjoy the challenge of making each guest’s visit better than their last.    

We are looking for Full-time Spa Front Desk Concierge Supervisors to be part of our team of service superstars. 
BRING YOUR STYLE OF SERVICE

As a successful member of our guest experience team, you bring the following skills and attributes:   

  • You enjoy bringing smiles to other’s faces.
  • You are well-spoken and take pride in taking care of others
  • You aspire to provide an elevated customer service experience and create long-lasting memorable experiences.
  • You navigate customer experience industries with ease.
  • You pay attention to the details and love being busy.
  • You are able to multi-task and prioritize duties while maintaining a positive, professional manner with guests, fellow cast members, and spa management
  • You think on your feet and handle challenges like a PRO with a strong sense of urgency for resolution and improvement

WHAT YOU BRING TO THE TEAM
  

  • You pay attention to the details and love being busy, proactively looking for ways to help your team and provide an amazing experience for our guests.
  • Able to multi-task and prioritize duties while maintaining a professional demeanor with guests, fellow cast members, and spa management.
  • Your positive attitude shines through and you consistently demonstrate a strong oral and written communication skills with all guests and cast members in a courteous, friendly and professional manner.
  • You are at least 18 years old, with supervisory and customer service experience. Preferably spa or hospitality experience.

OUR COMMITMENT TO YOU  

You bring joy to our guests, and you deserve to be treated well too.  We are proud to offer our Spa Concierge team:
  

  • Top-tier compensation! ($21 - $23 an hour)
  • Paid Vacation and Sick Time
  • Generous health and wellness benefits with Medical/Dental/Vision insurance a
  • 401(K)
  • Complimentary club membership to all PRO Club facilities
  • Discounted merchandise, group fitness classes, personal training, spa products & services, and much more
  • Growth opportunities for advancement

Please visit us at https://www.proclub.com/careers to learn more.

PRO Club is an Equal Opportunity Employer