Front Desk Concierge (Female)

Seattle Seattle, Washington


Description

Position at PRO CLUB

WHO WE ARE

PRO Club is locally owned and operated by a world-renowned cardiovascular surgeon, Dr. Mark Dedomenico. Dedicated to a person’s whole health, we combine fitness, luxury and family fun to provide everything our guests need to live their best life. Besides our state-of-the-art fitness areas, PRO Club offers a variety of luxury services in our award-winning spa for guests to feel and look their very best.

At the heart of it all? Our incredible staff. Professional and positive, each person provides an exceptional guest experience. 

Currently, we have an opening in our Seattle Location for a part-time Front Desk Concierge (Female). The shifts would be 2pm - 9:15pm during the week and 7am - 3:15pm OR 3:15pm - 7:15pm on the weekend, part-time.

WHAT YOU WILL DO

  • You will become knowledgeable about all services, programs and activities for all members and guests in person or over the telephone to provide an extraordinary, 5-star experience.
  • Greets members at the and assisting them with checks-in and checks-out for their appointments and services.
  • Answer phone calls efficiently, with a professional phone etiquette, and in a timely manner to accurately schedule services and direct calls to appropriate department personnel.
  • Routinely check the female locker room to ensure the locker room is in “show-ready” condition by cleaning and tidying the sink, shower, and spa area. Restocking appropriate supplies, vacuuming, and empty lockers.
  • For the health and safety of our members, ensure the fitness area is maintained – towels on machines folded, re-racking weights, cleaning surfaces.

WHAT YOU BRING TO THE TEAM

  • You pay attention to the details and love being busy, proactively looking for ways to help your peers and provide an amazing experience for our guests.
  • Able to multi-task and prioritize duties while maintaining a professional demeanor with guests, fellow cast members, and spa management.
  • Thinking on your feet, you handle challenges like a PRO with a strong sense of urgency for resolution and improvement.
  • Your positive attitude shines through and you consistently demonstrate a strong oral and written communication skills with all guests and cast members in a courteous, friendly and professional manner.

OUR COMMITMENT TO YOU

At PRO Club, we are committed to helping our members and guests look and feel their best and we offer a variety of benefits to our Cast Members to help them look and feel THEIR best, too.

  • Paid Sick Leave
  • 401(K) with a company match
  • Free club membership to all three PRO Club facilities
  • Discounted merchandise, group fitness class, personal training, spa products & services, and much more

PRO Club is an Equal Opportunity Employer and a Drug and Nicotine Free Business. Please visit our website at http://www.proclub.com/careers to learn more.