Compliance Reviewer - Midwest
Description
Grow with Us
ProAg is looking to add a Compliance Reviewer to our team. In this position you will consult with agents and insureds regarding information and documentations needed for the review process. You will act as the first point of contact for our customer’s undergoing a compliance review and have the opportunity to guide them through the process, providing a positive customer experience.
This position is ideally located in the Midwest. If employee is located near one of our offices (Maple Grove, MN - West Des Moines, IA - Lenexa, KS) they would have a hybrid schedule. Remote candidates will be considered as well.
In this Exciting Opportunity You Will:
- Work with agents and insureds to obtain the needed information and documentation to complete the review process. Consulting with the Compliance Supervisor on procedural issues during the review process when necessary.
- Provide excellent customer service and adhere to ProAg communication strategies for conducting daily business professionally. (Includes both internal and external customers).
- Coordinate with adjusting staff regarding conflict of interest (COI), growing season inspections (GSI), and high-dollar reviews required as to minimize review completion time. Alerting adjusting staff to claims reviews in process.
- Analyze and interpret department data; assist in creating data driven processes and dashboards.
- Scan and organize appropriate review documentation into the quality control module.
- Up to 10% travel; requires a high degree of physical ability such as climbing grain bins, walking over rough terrain for long distances, etc.
What You’ll Bring:
- High school diploma required; 4-year degree preferred.
- Ag background and crop insurance experience preferred.
- Demonstrated ability to work from home with basic computer and internet applications.
- Excellent interpersonal communication, negotiation, and conflict resolution skills with the ability to communicate effectively both orally and in writing with employees and customers.
- Ability to maintain confidentiality in daily operations.
What We Represent:
- Part of something bigger: We offers a career with purpose as you support the farmers and ranchers who create food, fuel and fiber for the world.
- Personal connections: We are built on strong relationships and appreciation of your individuality.
- A team who cares: We look out for each other personally and professionally because we care about each other.
- Innovators by trade: We’re committed to a brighter tomorrow for our team members and for agriculture.
- The best of both worlds: We combine personal connections with powerful resources, thanks to our culture and the backing of Tokio Marine HCC.
Who We Are
While our nation weathers economic storms, ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer. We’re known for our quick response and fast, accurate claims settlement. We understand how important this is because many of us are farmers and ranchers ourselves. With more than 90 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty and Customer Service.
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tokiomarinehcc.com for more information about our companies.
For candidates working in person or remotely in Illinois the reasonable pay range for this specific position is $47,000-$87,000 in Illinois.
The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.
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