Description

Project Resources Group (PRG) is a rapidly growing company with Corporate Headquarters in Denver, Colorado, and operations in 40 United States. We are committed to helping our customers in the telecommunication and utility industries manage their outside plant needs. Over the last 20 years, we have built our expertise and have become subject matter experts (SMEs) on all things outside plant engineering.

In the office, you’ll be responsible for the following functions:

• Provide weekly reports to management on construction activity
• Coordinating and scheduling with cross-functional groups
• Follow-up with city municipalities regarding permitting issues
• Administrative duties as needed

That’s the day in the life of a PRG Project Coordinator. If that sounds like an ideal day at work, keep reading to learn what experience and skills we hope you have.

Experience:

• Two years of experience in reporting and analytics
• Experience with contractors and coordinating multi-site projects
• Working knowledge of Excel and other Microsoft Office programs
• Preferred college degree 

Skills and abilities:

• Track monthly and quarterly Sign-Up to Connect (S2C) metrics. Build reports for the Sales and Technical Operations teams to evaluate vendor and sales performance 
• Monitor connect status of SMB sign-ups pending construction and installation. Communicate with SMB Sales Representative and customers to ensure efficient and swift signup the connect intervals
• Oversee progress on Site Survey, Drop, and  Splice tickets, ensuring they are completed on time. Confirm installation appointments with customers. Communicate install issues with Tech Ops and coordinate with the team to rectify
• Assign and balancethe  ticket workload between drop vendors
  Coordinate and communicate between construction and engineering. IE. drop and splice details, eligibility reviews, and design updates.
• Manage and implement address modifications in FMS, ACA, and CSA
• Assist SMB Representatives with account issues and direction on customer service issues
• Primary contact for construction for call center and online signups
• Participate and annotate construction vendors and sales syncs
• Review and QC photo documentation for drops and splicing

Still a good fit? If so, the selected candidate will enjoy the following perks and compensation:

• $26-$28/hr with the ability to earn an annual bonus.
• Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
• Company-paid Short-term Disability benefits after one year of service.
• 401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service.
• Supplemental Life Insurance is offered for you and your dependents.
• ClassPass shared cost membership is offered to each employee.
• Paid time off, holiday pay, and a floating holiday so you can enjoy time with your friends and family.

We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodations may enable individuals with disabilities to perform essential functions.