Description

Damage Specialist

Job Summary

Project Resources Group (PRG) is seeking a knowledgeable and driven professional to join our team as a Cable & Telecom Damage Specialist in the Slidell, LA area. This role is ideal for someone who is self-motivated, well-organized, and eager to work independently in a hands-on, investigative capacity.

Key Responsibilities 

• On-site investigation of underground and aerial cable plant damages.
• Learning, understanding, and utilizing State Dig Laws and Statutes, excavator requirements, and NESC standards.
• Develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
• Develop a solid working relationship with the client’s locate company and exchange investigation information.
• Conduct interviews on damaged sites with contractors, technicians, witnesses, police, homeowners, etc.
• Professionally photograph and process the damaged scene to portray and determine liability accurately.
• Work with the client and contractors to obtain and write up job repair costs from the damage.
• Compile all investigation material and email it to the local handling office.
• Assist the Claims Recovery team post-investigation.
• Develop and maintain monthly market reporting and lead meetings with clients to review.
• Maintain a working knowledge of the entire PRG claims process.

Required Qualifications 

• Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
• Must be willing and able to utilize a personal vehicle for work-related travel as required.
• Must possess strong written and verbal communication skills.

Preferred Qualifications 

• Proficient in Microsoft Word and comfortable using public or shared computer systems
• Strong analytical and logical reasoning skills
• Familiarity with the cable industry and/or utility locating industry
• Previous experience in the telephone industry, including equipment and job costing is highly desirable
• Background in business operations with a strong attention to detail
• Proven ability to multitask and effectively manage time in a dynamic environment
• Claims background is also a plus.

• Ability to sit, stand, and walk for extended periods.
• Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel.
• Ability to walk and work on uneven terrain and in varying weather conditions.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to bend, stoop, or reach as necessary to perform essential job duties.

Compensation and Benefits

We offer a competitive salary ($51,000 - $54,000 based on experience), plus overtime compensation provided for any hours worked over 40 hours per week. Along with a comprehensive benefits package, including:

• National mileage reimbursement for vehicle use
• Medical, dental, and vision coverage for employees and dependents
• 401(k) retirement plan, with company match after 1 year
• Short-term disability coverage after 1 year
• Paid time off and holidays
• Additional perks such as company-paid life insurance, and other supplemental insurances available 

About PRG
Since 2001, PRG has been a leader in construction management and outside plant damage recovery for the telecommunications and utility industries. With 20+ offices and 800+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.

Equal Employment Statement

PRG is proud to be an Equal Opportunity Employer. PRG does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local law and ordinances.

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