Premise Health Careers

Healthcare Without Rival  

  

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.   

  

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.   

  

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Director of Sales Enablement to join our team.  

  

About the role: This role is part of the operations team and will participate in the planning, organization, and enhancement of Salesforce, Master Site List (MSL) and other sales operations related needs. The Director of Sales Enablement effectively interfaces & collaborates with teams across the organization including Operations, Sales, Client Reporting, Business Intelligence, IT, Billing, Growth, and Medical Leadership teams. Additionally, the Director of Sales Enablement acts as a liaison on Salesforce & MSL with stakeholders, and user departments. This position is engaged with the business application team for application upgrades, updates, new products, roadmaps and supporting processes. This Director would have a vendor relationship in conjunction with the business application director. The Director of Sales Enablement would evaluate ongoing needs to standardize client and prospect processes within Salesforce. This position will champion and reinforce continuously a data driven culture within operations. The Director will create content and facilitate trainings for operations and other depts as needed.  

  

Essential Functions:    

• Develops a comprehensive understanding of the program(s) that they support and be able to represent that program to operations and others in the organization. 
• Participates in meetings and workshops for items related to application upgrades, updates and releases. 
• Identifies and communicates challenges for operations and other departments impacting growth and retention. 
• Recommends expectations and timeline resets based on resource constraints, conflicting projects, unrealistic timelines, budget issues, based on collected inputs. 
• Collaborates on governance processes and recommends appropriate pathways for modification requests and decisions. 
• Escalates challenges to management and vendor (if appropriate). 
• Ensures all users understand upgrade / update / release cycles and dates. 
• Works with department leaders, vendors and project managers (where applicable) to help develop cohesive and thoughtful implementation plans for new releases; ensure alignment on implementation schedules. 
• Assists in identifying and coordinating test users, early adopters and/or Product champions, where appropriate. 
• Captures and works to align timelines of each department to ensure target dates are agreeable across teams. 
• Identifies opportunities for continual improvement. 
• Assists in capturing requirements for work efforts when necessary. 
• Establishes a communication plan for stakeholders, user departments, contributing departments, supporting departments, management and vendors
• Establishes a central input mechanism for collecting information to be communicated
• Ensures pertinent information is shared with appropriate departments in a timely manner
• Develops and distributes progress reports / dashboards, risks, successes, roadmaps, etc. 
• Manages a small team that includes client services Analyst(s) and Coordinator(s). 
• Reviews data and work with teams to establish and document definitions, standardize data and define a source of truth. 
• Coordinates with others in the department for cross functional projects as needed. 
• Participates in special projects as needed. 
• Embodies Premise Health cultural beliefs (respectful, accountable, courageous, ethical, engaged, innovative, and quality-focused). 
• May require other duties as assigned.

  

Job Requirements:   

• Bachelor’s degree or equivalent work experience required.
• 10+ years of prior applicable experience. 
• Minimum five (5)years’ experience in the healthcare industry supporting client/vendor relationships 
• Experience in leading and managing a team 
• Experience must include increasing responsibility managing large, complex projects and activities 
• CRM experience required; Salesforce experience is preferred.
• Project Management experience is preferred 

  

Preferred Experience:   

• Strong program management abilities including: the ability to motivate and direct in a highly complex and rapidly changing environment. 
• Exceptional communication skills including experience communicating and collaborating with all levels of staff including direct reports, senior leaders, business partners, and vendors to ensure productivity, efficiency, and service excellence. 
• Demonstrated ability to establish and build strong relationships across a broad range of personality types. 
• Demonstrated ability to communicate effectively both verbally and in writing. 
• Demonstrated active listening skills, including the ability to listen, comprehend, retain information, and respond appropriately to leaders or other team members. 
• Self-starter, highly motivated, needs minimal direction to perform core duties and responsibilities. 
• Exhibits energy and enthusiasm for the role, responsibilities, and related day-to-day opportunities and challenges. 
• Ability to delegate tasks and enlist the cooperation and/or assistance of others either inside or outside of BAD. 
• Experience in leading complex projects. 
• Exceptional organizational skills including the ability to oversee multiple projects and activities simultaneously. 
• Complex problem-solving abilities, critical thinking, and analytical skills. 
• Advanced computer skills.

  

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.   

  

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.  

  

For individuals living in California, Colorado, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to include  an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Washington and New York State compensation is $120,000 - $160,000 with eligible bonus opportunity. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.