Regional Operations Manager

Corporate Plano, Texas

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Description

Are you looking for a forward focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be a part of a team where you are often out of your comfort zone, but you wake up excited to go to work each day? How about a place where people are growing because they desire change and growth is modeled and expected?
WHO WE ARE:
Premier Trailer Leasing is one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment and chassis with an inventory of 60,000+ trailers and a growing network of locations across the United States. At Premier you will find an environment where you are seen, heard, and valued. Join us and experience what it means to live a culture of C.A.R.E!
JOB SCOPE:
To meet Premier Trailer Leasing operational and organizational financial objectives. Accountable for performance and results by applying operating principles. To exceed customer expectations by championing customer service.

KEY DUTIES & RESPONSIBILITIES:
  • Accountable for performance, audits and controls financial status of branches in region
  • Recognized as company expert for equipment repair standards and procedures
  • Understands best practices and knowledge for internal/external to solve problems
  • Communicates and implements corporate policies and projects to the field
  • Evaluates key business challenges and solves complex problems that impact the region
  • Develops and executes company operational principles and functional strategies           

ESSENTIALS for SUCCESS:

  • Minimum of 5-7 years of progressive operations experience, preferred within the trailer leasing industry
  • Entrepreneurial approach and “can do” attitude
  • Experience being the face of the organization with employees, key customers and other business partners
  • Forward thinking, possessing the ability to effectively administer training to operations leaders
  • Must be able to understand and coach leaders
  • Ability to travel (by car or plane) at least 65% of the time.  Average Travel: 3 out of 4 weeks per month
  • Ability to drive personal automobile
QUALIFICATIONS/EDUCATION:
  • Bachelor’s Degree in Business Management or equivalent industry experience
  • Minimum of 3-5 years of trailer leasing experience
  • Excellent communication skills, self-motivated, self-starter, sense of urgency, personable and organized
  • Well organized and detailed with the ability to prioritize and problem solve
  • Strong customer focus and ability to manage customer expectations
  • Excellent verbal and written communication skills
KNOWLEDGE, SKILLS, and ABILITIES:

Coaching Ability:
Ability to facilitate the development of others' knowledge and skills by providing timely feedback, enhancing self-esteem, listening with empathy, asking for involvement, setting challenging attainable goals and providing necessary resources and guidance to help them reach their goals.

Leadership Ability:
Ability to influence the actions and opinions of others in a desired direction.

Interpersonal Skills:
Ability to communicate with others in a sincere and helpful manner while simultaneously building credibility and rapport.

Conscientiousness:
Ability to be responsible, dependable, and persistent and achievement oriented in completing job tasks

Customer Service:
Ability to meet and/or exceed customers’ expectations regarding quality and consistency of service provided.

Decision Making Ability/Decisiveness: 
Ability to make decisions quickly based on available information by taking action and staying the course of the decided action.

Delegation Ability:
Ability to establish a course of action for others to accomplish a specific goal.

Safety Awareness:
Ability to follow regulations and procedures, check equipment and recognize hazards to insure personal and public safety as well as utilize all Premier issued safety equipment.

Verbal Communication Skills:
Ability to express/present ideas or information through the use of the spoken word via telephone or face-to-face

Written Communication Skills:
Able to express ideas clearly in documents that have basic organization structure and grammar.

Planning and Organizing:
Ability to establish objectives and organize materials to maximize performance.

Problem Solving/Diagnosis Skills:
Ability to examine all possible problems by collecting evidence and weighing factual information.

Mechanical Aptitudes:
Working knowledge of basic mechanical principles, operations and functioning.


TECHNOLOGY SKILLS:          
Proficiency in Microsoft Office Suites - Word, Excel Advanced, PowerPoint and Outlook

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