Associate Clinical System Analyst - East Coast Remote

Functional ServicesRemote, United States


Description

Position at Premier Research

At Premier Research, we help biotech and specialty pharma companies transform life-changing ideas into reality. What we do is profoundly connected to saving and improving lives, and we recognize our staff members are the most valuable asset in delivering success. Inspiring and nurturing staff to do their best work means a better, healthier future for all. We’re a community of 2,000 people in more than 20 countries delivering unmatched expertise, operational skills, and dedication to meet the most challenging needs facing clinical trials today.

We’re looking for an Associate Clinical Systems Analyst join our Functional Services team that is passionate about improving healthcare through innovative clinical research. As a member of the Premier Research team, you’ll help create tangible solutions for patients in need while building cross-functional partnerships that enable your growth and success.

This position is remote-based with working schedule of Wednesday to Sunday 8am-4pm ET, with some flexibility to cover other shifts, including 4pm-12am occasionally. 

What you'll be doing:

  • Provides support to users with relation to Clinical Data Management Systems (CDMS) and related application
  • Contributes toward resolving CDMS or database-related issues, where possible, and escalates support requests to senior analyst or management, as appropriate
  • Takes ownership of issues and sees problems through to resolution; research, troubleshoot, and resolve programming issues associated to clinical trial reporting
  • Programs reports using SQL and/or other programming languages
  • Routes support requests to other associates in accordance with working guidelines and procedures
  • May be required to participate in a flexible coverage schedule based on business need

What we are searching for:

  • Bachelor degree or local equivalent 
  • Previous programming, IT support, or practical experience with using commercial clinical data management systems and/or EDC products (eg - Oracle RDC / Inform, Medidata Rave, DataLabs, etc) is an advantage
  • Excellent computer skills in a Microsoft Windows environment including proficiency in the Microsoft Office Suite of tools (eg - Outlook, Work, Excel, etc)
  • Strong analytical and organization skills, able to work independently and manage multiple projects simultaneously in a fast-paced environment with changing priorities
  • Proven ability to drive a successful customer experience through positive customer interactions, provision of quality and timely deliverables, and task ownership

Why choose Premier Research?

  • Premier Research is more than a company –it’s a community of people that truly care about one another, about our clients, and about our mission of furthering research to improve the lives of patients in critical need.
  • Our cultural anchors –Caring & Empathy, Empowerment, Aspiration, One Team –mirror the flexibility and trust that our team embodies. As a Premier team member, you have the power to make an impact, regardless of job title and location.
  • Our dedication to biotech and specialty pharma is unlike any other. We provide our staff with innovative technologies and continuous learning opportunities so that they have the tools they need to be successful.

At Premier Research, our mission is to improve healthcare by transforming life-changing ideas into new medical treatments that address the unmet needs of a diverse global population. Achieving this is impossible without creating a culture where our employees are given the power to think creatively, challenge ideas, and solve complex problems fearlessly.

Through a commitment to diversity, equity, inclusion, and empowerment, we strive to create a community of belongingness where our differences are welcomed and celebrated. It fuels our innovation and better connects us to the patients, physicians, and customers we serve.

Premier Research is proud to be an equal opportunity employer that is compliant with all federal guidelines. All qualified applicants will receive equitable consideration without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status.