Senior Director, Program Delivery, General Medicine

Project Management Remote, POST-LON


Position at Premier Research

Premier Research helps highly innovative biotech and specialty pharma companies transform life-changing ideas into reality, targeting unmet needs in Analgesia, Neuroscience, Oncology, Pediatrics, and Rare Diseases.

We’re looking for an exceptional Senior Director, Program Delivery to bring your passion to our team. You will be encouraged to grow professionally and personally while enjoying cross-functional partnerships with genuinely supportive colleagues, regardless of location or seniority. Most importantly, you will be using your skills to bring tangible hope to critically ill patients around the world.

At Premier Research, we are science-minded and heart-centered. Join us.

The Senior Director, Program Delivery operates at a strategic support level for complex, critical therapeutically aligned programs through key stakeholder engagement and cross functional management. The Senior Director, Program Delivery empowers assigned PDs/ PMs to lead and direct global cross-functional teams and manage client expectations to achieve client satisfaction. This role ensures operational excellence in collaboration with leadership and in support of the overall franchise responsibility. Further, this position leads the Project Managers and Project Directors assigned on clinical studies or clinical program in General Medicine indications.

The Senior Director, Program Delivery:

  • Provides leadership and is accountable to mentor and support the work of professional staff and managers assigned in in General Medicine indications
  • Ensures compliant and profitable project delivery that meets or exceeds customer and industry standards
  • Ensures successful management and coordination of efforts to support milestone achievement and overall program delivery to the customer
  • Ensures adherence to program budget and scope of work to realize program profitability
  • Ensures all program tasks are completed in accordance with program plans and in compliance with standard Premier Research processes, policies and procedures
  • Ensures effective communication is maintained and program status reports are provided both internally and externally
  • Ensures adequate resourcing is available to meet program deliverables and milestones 


  • Manages the program team to ensure program progress is according to client and Premier Research  requirements and recommends and drives necessary courses of action to keep program on track
  • Chairs Operations Management Committees and Joint Steering Committees as key team member with customers
  • Actively contributes to cross-functional discussions both from a PM functional perspective, and a cross-functional strategic perspective
  • Monitors the health and growth of mission-critical accounts and provides support to the PM  leadership for such accounts
  • Assists in the creation, development and nurturing of key strategic customer relationships
  • Recruits, develops, motivates, trains and retains staff
  • Facilitates communication within the program and cross-functional teams
  • Provides guidance for deliverables (e.g. program strategies, milestone progression materials etc.)
  • Evaluates program progress based on company tracking systems, program timelines and budget reviews provided by Project Management staff
  • Provides program progress reports including team performance against contract, customer expectations, and project baselines
  • Monitors the quality of program deliverables and addresses quality issues with the appropriate team members
  • Facilitates resolution of program related conflicts with necessary corrective action and alerts senior management to potential issues
  • Continually reviews and makes recommendations to ensure adequate resources are available to meet program deliverables and milestones
  • Reviews study audit finding and provides corrective action
  • Assists in Business Development activities including proposal development, proposal costing and budget reviews, and leading proposal presentations in partnership with Business Development and Scientific Account Leadership
  • Ensures appropriate transition planning and stakeholder communication for any changes in staff
  • Assesses the performance of the core team members and provides performance feedback on program team members for annual appraisals
  • Mentors and trains Project Directors, Senior Project Managers and Project Managers
  • Participates in function and/or corporate initiatives, special assignments, and as a customer liaison or departmental cross-functional liaison
  • Participates in quality improvements efforts to increase overall operational efficacy
  • Represents Premier Research as a presenter at professional meetings or seminars

 Minimum Requirements:

  • BS degree, or international equivalent from an accredited institution, in a clinical, scientific, or health-related field (life science preferred)
  • 10+ years project management experience in a pharmaceutical company/medical device company/CRO
  • 5+ years supervisory / management experience
  • Broad therapeutic experience to support general medicine indications
  • Budget/finance/costing experience on a project and program level
  • Experience in coaching/mentoring other PMs
  • Experience in managing complex, global trials; multiple phases; and full lifecycle
  • Excellent knowledge of ICH/GCP regulations
  • Strong working knowledge of FDA Guidance Documents/EU Directives/ISO14155 regulations, drug/device development, and clinical monitoring procedures
  • Strong strategic thinking and leadership skills
  • Excellent knowledge of the principles of project management
  • Highly confident and effective presenter
  • Must be available to travel 20 to 40%