Senior OCR Shift manager
Description
Job Purpose:
The Senior OCR Shift Manager ensures smooth and compliant live casino operations by supervising studio activities, coordinating teams, and maintaining high game and service standards while acting as a key point of contact between staff, operators, and players.
Requirements:
- Work experience: at least 2 years experience in a similar role (Shift Management, Floor Management, Operations) in the Live Casino Industry;
- Excellent knowledge of Live Casino Industry;
- Technical background is a plus (Computer engineering, IT, software, etc.);
- Exceptional communication and presentation skills;
- PC skills;
- Advanced English speaking;
- Work under pressure;
- Supervise and verify the operational activities as per the Activity Organisation Matrix;
- Maintaining the relationship with internal and external clients (staff, operators, players);
- Coordinates the staff under his/her supervision;
- Respecting and maintaining the game standards imposed by the company;
- Collaboration and cooperation;
- Ensuring the functionality of the studios;
- Other operational activities.
What we offer
- Accommodation will be provided by the company
- Meal program (One Meal per shift)
- Transportation allowance
Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!
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