ARRISE Careers

Description

ABOUT US

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey.

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.

ABOUT THE ROLE

The HR Business Partner (HRBP) acts as a strategic advisor and partner to Live Casino Operations and other assigned business units. This role works closely with leadership to understand business objectives, shape people strategies, and deliver high-impact HR solutions that strengthen performance, engagement, retention, and organizational capability.

WHAT YOU'LL BE DOING

• Partner with business unit (BU) leadership to deeply understand business priorities, operating challenges, and long-term strategy.
• Translating business needs into people strategies, ensuring HR interventions directly support Operations objectives and KPIs.
• Serve as the primary HR Business Partner for Live Casino Operations in Serbia site(s), ensuring strong collaboration with local and regional leaders.

• Contribute to the overall people plan with a focus on engagement, retention, and culture-building initiatives.
• Develop and implement programs that strengthen employee morale, satisfaction, and productivity.
• Use data, insights, and employee feedback to diagnose challenges and create targeted action plans, including Employee Opinion Survey Action Planning

• Coach, develop, and advise managers to empower them to fully own their people-management responsibilities.
• Embed strong leadership behaviors that reflect ARRISE Values across teams and sites.
• Upskill managers in performance management, motivation, communication, and team development. Deliver “Leadership Academy” sessions

• Support early-stage employee relations matters (conduct concerns, minor conflicts, policy violations).
• Ensure consistent adherence to the company’s Code of Conduct across all departments.
• Work with managers to guide proper documentation, fair process, and consistent application of policies.
• Coordinate with the ER and the Legal function for escalated or complex cases

• Coach managers on effective hiring decisions, interview capability, and recruitment best practices.
• Partner with Talent Acquisition and hiring teams to support workforce planning and role prioritization.
• Ensure strong onboarding and integration of new employees, reinforcing expectations and culture from the start

• Define L&D approach for assigned business units based on skills gaps and business objectives.
• Identify training needs and develop targeted development programs for managers and employees.
• Partner with L&D functions or external vendors to deliver high-quality learning solutions.

• Drive ARRISE Values across the employee lifecycle, ensuring alignment in behavior, communication, and leadership decision-making.
• Work cross-functionally with HR Operations, HR Specialists, ER, L&D, Facilities, and Operations Leaders to ensure seamless HR delivery.
• Partner with regional/global HRBPs to ensure alignment with global standards and practices.

• Support HR strategic initiatives and organizational development efforts.
• Lead or contribute to HR projects, process improvements, and HRIS enhancements.
• Perform other tasks aligned with HR expertise as required by the company.

WHAT WE ASK OF YOU

• HR partnering experience, demonstrating the ability to influence and advise managers across a complex organizational environment.
• Proven experience implementing people strategies tied directly to business goals and performance metrics.
• Experience managing or developing HR Specialists or small HR teams is an advantage.

• Ability to interpret business priorities quickly.
• Able to build trusted relationships at all organizational levels
• Comfortable working at both strategic and operational levels; willing to “roll up sleeves” when needed.
• Able to handle multiple projects simultaneously under pressure with tight deadlines.
• Confident making decisions based on data, research, and sound judgment.

• Analytically minded; able to use data to drive business decisions.
• Strong written, verbal, and presentation skills in English & Serbian.
• Able to communicate HR or ER topics clearly and persuasively.

• Culturally sensitive and able to operate effectively in multicultural environments.
• Capable of navigating ambiguity, driving clarity, and aligning stakeholders around shared goals.
• Comfortable leading or influencing processes, decisions, and organizational change.

WHAT WE OFFER IN EXCHANGE

• Competitive salary
• Additional earnings of 500 euros for each successful job referral to ARRISE
• Private health insurance from day one
• FitPass membership for sports activities and discounts at popular brands after 3 months
• An exceptional studio space in a modern office building in New Belgrade
• International work environment
• Opportunities for advancement to higher positions in online casino
• Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.