ARRISE powering Pragmatic Play Careers

About us:   
ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.   
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.    

 

This role is with the ARRISE group powering Pragmatic Play.    

 

What you would be doing:    

• Supervise, motivate, and coach personnel within the operation department to ensure a high level of performance and efficiency.
• Monitor staffing levels to ensure adequate coverage for games and tables during each shift. Organize staff rotations, manage days off, and arrange substitute employees as needed.
• Enforce game policies and procedures established by the company to maintain integrity and fairness in operations.
• Take initiative in identifying areas for improvement in operations. Solicit and analyze feedback from staff, players, and licensees to implement strategic enhancements.
• Review activity reports and financial statements to assess progress towards objectives. Adjust objectives as needed based on current conditions.
• Maintain a professional demeanor to uphold an orderly atmosphere within the facility.
• Evaluate the performance of reporting teams to ensure compliance with company policies and objectives, as well as contributions towards achieving goals.

 

 

What makes you a strong candidate:    

• Minimum of 2 years of previous experience in an Operations Management role.
• Minimum of 1 year experience in the iGaming field
• Previous experience in managing teams, preferably with up to 500 employees, and handling a significant volume of new hires is advantageous.
• Familiarity with general IT configuration of Online Casinos and solid understanding of B2B integration processes.
• Basic financial knowledge and experience in budgeting.
• Strong leadership qualities with an emphasis on quality assurance and team development.
• Empathetic, flexible, and proactive personality traits.
• Excellent negotiation skills with the ability to build and maintain positive working relationships at all levels of the company and between different functional and operational departments .
• Ability to work flexible hours, including shifts of 9 hours with breaks, if necessary, both during the day and mid-day.
• Proficiency in MS Office 365 (Excel, PowerPoint, Outlook, and MS Teams).
• Excellent verbal and written communication skills in English. Proficiency in another agreed language is a plus.

 

 

What we give you in return:   

• We offer an advantageous start salary;
• A detailed company training on highest standards;
• Tremendous growth opportunities in a large fast moving international company;
• Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
• Public transportation cards;
• MultiSport card, covered by the Employer;
• Working place situated a few steps form a subway line;

 

 

If we already won your interest, do not hesitate to apply for this opportunity. 

 

We are excited to find YOU! 
#LI-DV1 #LI-Onsite