Surveillance Controller

Product Sofia, Bulgaria


Description

Position at ARRISE

About Us

ARRISE is a leading supplier of player-favourite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 10,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
Job Purpose
The Surveillance Controller is responsible for ensuring the security, fairness, and integrity of ARRISE’s operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Controller plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform. 
 
Key Responsibilities
  • Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
  • Ensure the security, compliance, and fairness of gaming tables and technical equipment.
  • Identify suspicious betting patterns and escalate issues per internal protocols.
  • Gather and consolidate surveillance data for deeper risk analysis.
  • Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
  • Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
  • Maintain confidentiality and adhere to the highest standards of professional integrity.
  • Communicate clearly with internal departments and external partners.
  • Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
  • Document irregularities, suspicious behavior, and operational concerns with accuracy. 
Requirements
  • Recent graduate or final-year student in technical or analytical fields (e.g., computer science, engineering, business).
  • Strong understanding of online gaming operations, especially Live Casino products.
  • Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
  • Excellent attention to detail and analytical thinking.
  • Effective time management and task prioritisation under pressure.
  • Strong ethical standards and professional integrity.
  • Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
  • Excellent English communication skills, both written and spoken.
Nice to Have
  • Familiarity with surveillance tools or security systems.
  • Knowledge of data management or visualization tools (e.g., SQL, Tableau).
  • Prior internship or academic projects in surveillance, security, or risk-related fields.
What we offer in exchange:
  • We offer an advantageous start salary;
  • A detailed company training on highest standards;
  • Tremendous growth opportunities in a large fast moving international company;
  • Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
  • Fully covered public transportation card;
  • MultiSport card, fully covered by the Employer;
  • Food vouchers 82 EUR Net monthly.
 
Ready to Elevate Your Career? Join ARRISE Today!
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