Quality Control Specialist with Turkish

Live casino Belgrade, Serbia


Description

Position at ARRISE

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.
 
What makes ARRISE different?
  • We’re more than a company—we’re a community of over 7,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
  • We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
  • We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
Role Description: We are seeking a meticulous and dedicated individual to join our team as a QC Specialist. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.
 
Responsibilities:
  • Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.
  • Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards.
  • Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
  • Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.
  • Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.
  • Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.
Candidate Requirements:
  • Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.
  • Language: Professional working proficiency in English and Turkish is a must.
  • Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.
  • Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.
  • Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.
  • Communication Skills: Strong interpersonal and communication skills, both verbal and written.
Benefits:
  • Competitive salary.
  • Additional earnings of €500,00 NET for each successful job referral to ARRISE.
  • Special referral campaign of a €2.000,00 NET referral bonus for Turkish speakers
  • Private health insurance from day one
  • FitPass membership for sports activities and discounts at popular brands after 3 months
  • An exceptional studio space in a modern office building in New Belgrade
  • International work environment and young colleagues.
  • Opportunities for advancement to higher positions in the online casino.
  • Relocation support: accommodation provided.
  • Permanent contract.
  • Highly recommended by employees, with a strong preference to refer friends.
  • Grow with ARRISE | Learning Hub - personalized learning, gamified growth, and endless career development at your fingertips.
 
Ready to Elevate Your Career? Join ARRISE Today!