Back Office Product Owner
Description
About Us:
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 7,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
About the Role:
As a Product Owner, you will define and enhance internal tools and APIs that support Live Casino operations. You will collaborate with development teams, translate business needs into requirements, and gain a strong understanding of Live Casino games to ensure seamless integration with Back Office solutions.
What You Will Be Doing:
- Drive the development and enhancement of Back Office tools and API solutions in collaboration with key stakeholders.
- Develop a strong understanding of Live Casino games, their mechanics, operational needs, and how they interact with Back Office tools.
- Collaborate with engineering teams to refine requirements, define user stories, and assist in delivering scalable and efficient Back Office functionalities.
- Translate business needs into detailed specifications and user stories that development teams can efficiently implement.
- Identify, analyse, and manage interdependencies across multiple operational, reporting, and Back Office tools.
- Act as a bridge between stakeholders and technical teams, ensuring alignment of Back Office solutions with operational and business needs.
- Create clear, effective documentation and communication materials to support user training and stakeholder management.
- Analyse system performance, operational workflows, and user feedback to identify areas for continuous improvement.
- Collaborate with Business Intelligence teams to leverage data insights and drive automation and efficiency.
- Support usability and performance testing to ensure high-quality deliverables for internal tools and APIs.
- Assist in ensuring compliance with regulatory requirements across all Back Office tools and API solutions.
- Stay up to date with industry trends and best practices for Back Office systems and API integrations.
What We Need From You:
- 2-4 years of experience as a Product Owner working with software development teams, preferably in online gaming. Prior experience in Live Casino is preferred.
- Eagerness to develop expertise in Live Casino games to understand how game mechanics interact with Back Office and API solutions.
- Experience working with API-driven products, system integrations, or Back Office solutions.
- Excellent analytical and problem-solving skills, particularly in understanding system-wide implications of decisions
- Demonstrated proficiency in system thinking, with experience in managing complex, interconnected systems and understanding cross-dependencies.
- Proven ability to collaborate with developers, designers, testers, and business teams to deliver robust solutions.
- Ability to write clear user stories, acceptance criteria, and product documentation.
- Ability to manage multiple priorities and projects effectively in a fast-paced, interconnected environment.
- Strong communication and stakeholder management skills.
- Fluency in English.
What We Offer:
- Driven by a persistence to craft immersive experiences and responsible thrills, our professional team consistently deliver best-in-class services with a dedication to create games that players love time and time again.
- Professional and personal development
- Opportunities to progress within a dynamic team.
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