Account Manager
Description
About us:
ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
This role is with the ARRISE group powering Pragmatic Play.
Responsibilities:
- Responsible for driving and maximizing revenues on assigned customers;
- Develop strong customer relationships with relevant stakeholders within the customers;
- Act as main point of contact within the organization for your customers;
- Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements;
- Continual monitoring of user feedback to anticipate business needs and forward them to the Product department;
- Organize and/or represent the company at events and exhibitions tailored to online gambling operators;
- Regularly report KPIs, status of accounts to the Head of Account Management.
Requirements:
- Ideally gaming experience, with previous experience within the online B2B industry as a Sales person or Account Manager;
- Self-starter and motivated to succeed individual with highly developed social and communication skills;
- Strong negotiation skills;
- Able to handle top tier clients and the pressure that comes along with it;
- A problem solver proactive approach;
- Ability to cope with a fast-pace, complex and rapidly changing environment;
- Commercially minded, with strong analytical / numerical skills;
- Excellent verbal and written communication skills;
- Proficiency in English.
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