ARRISE Careers

Description

• Align with top management to define and execute operational strategies specific to Serbia.
• Oversee the operational setup, ensuring projects are managed within agreed timelines.
• Team Development and HR Collaboration:
• Build and lead the local team, collaborating with HR on recruitment and retention strategies tailored to Serbia.
• Adapt HR processes to suit the Serbian cultural and legal environment.
• Develop a company culture that encourages outstanding performance and high morale.
• Establish the Serbian studio as a premier workplace within the region.
• Formulate and enforce operational policies and procedures in line with Serbian requirements.
• Direct daily operations post-setup, ensuring smooth and efficient functioning.
• Facilitate synergy between the Serbian studio and other Live Casino locations.
• Resource Allocation and Management:
• Oversee the allocation and utilization of resources to maximize efficiency.
• Optimize staffing levels, skills, and equipment to meet operational demands.
• Identify opportunities for process improvement and implement streamlined workflows.
• Conduct regular process reviews to ensure optimal efficiency and effectiveness.
• Ensure compliance with Serbian legal standards and company policies.
• Regularly report operational performance to Senior Management. Use data-driven insights to make informed decisions and drive continuous improvement.
• Propose employee benefits and compensation packages appropriate for the Serbian market.
• Identify business risks and opportunities, highlighting areas for improvement. Identify potential operational risks and develop risk mitigation, crisis management plans and business continuity strategies.
• Manage legal documentation and ensure adherence to Serbian laws and regulations.
• Oversee facilities and logistics to support operational requirements. Ensure a safe and efficient working environment.
• Manage relationships with key vendors and suppliers. Optimize supply chain processes for efficiency and cost-effectiveness.
• Develop and manage operational budgets, ensuring cost-effective practices.
• Monitor expenses and implement cost-saving measures when necessary.
• Perform additional tasks as required, utilizing expertise in operational management.

• Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree is preferred.
• Minimum 10 years of people management experience, including proven leadership of 500+ employees. Experience managing business verticals and multicultural/international teams is considered a strong advantage.
• Extensive experience in operations management, with significant leadership responsibility and a proven track record in establishing, scaling, and managing operational functions. Prior experience in the iGaming industry is highly preferred; experience in similarly fast-paced or regulated industries will also be considered.
• Strong knowledge of Serbian regulatory and legal frameworks, with the ability to ensure operational compliance.
• Proficiency in operational management systems, reporting frameworks, and data analysis tools.
• Strong verbal and written communication skills in both English and Serbian, with excellent stakeholder management and negotiation capabilities.
• Professional certifications in project management or leadership methodologies (e.g., PMP, Six Sigma) are considered an advantage.
• Exceptional leadership, strategic thinking, and problem-solving skills, with a strong focus on operational excellence and continuous improvement.
• High level of adaptability and resilience, with the ability to thrive in fast-paced, high-pressure environments.