Business Systems Analyst

Operations Glen Mills, Pennsylvania


Our vision is simple yet challenging - Perfectly Equip Every Progressive Plumbing Professional.  We are disrupting an industry with our exceptional customer-centric sales team and renowned company culture!

We are seeking a results-driven Business Systems Analyst to support our Operations team with ERP system expertise, report design / development and project based database query capability all focused around a Continuous Improvement mindset at our Glen Mills, PA distribution center.



The Business Systems Analyst is responsible for developing subject matter expert level expertise in all operations business systems including but not limited to Microsoft Dynamics A/X ERP, Power BI Reporting, SQL Server reporting/design/integration.  This key role will work to continuously improve the accuracy and efficiency of our business systems ensuring all supplier/customer concerns are considered and addressed.


This role will work across the organization requiring internal/external relationship building, partnering and interaction related to business systems utilization.  This position will drive Continuous Improvement within the organization working with managers and supervisors to implement new or improved processes.



  • Incoming inspection processing rate metric
  • Non-Conformity reduction
  • Customer return rate reduction
  • Implementation of KPI’s and review process



  • Design and Develop improved process and workflow withing Microsoft Dynamics ERP
  • Design and Develop SQL Server Integration Services packages and procedures.
  • Design and Develop Analysis Services models in tabular mode.
  • Design and Develop T-SQL procedures that support the business processes.
  • Design and develop reports using data visualization tools such as PowerBI and SQL Server Reporting Services.
  • Support monthly reporting of Operations metrics to the business.
  • Support the implementation of SOP’s and quality requirements to assure processes include documented records and feedback systems enabling the ability to monitor, track and report performance for continuous improvement.
  • Conduct and support problem investigations using structured problem solving tools
  • Support training and department team development as requested by department leadership.
  • Effectively correspond with all levels of management and between departments within the organization.
  • Maintain a good working relationship with all members of the Company.
  • Develop & Prepare key reports as required for performance analysis.
  • Make recommendations for and drive continuous improvement.




  • In depth understanding of ERP systems and database structure (Microsoft Dynamics A/X preferred)
  • Strong knowledge of Power BI capability and development
  • Strong knowledge of SQL design and development.
  • Strong knowledge of structured problem-solving tools for determining root cause/corrective actions.
  • Strong written and verbal communication skills to communicate with associates/management.
  • Knowledge of commonly used concepts, practices, and procedures such as 5S, LEAN, Six Sigma.
  • Ability to operate various office equipment as needed



  • High integrity
  • High energy and resiliency
  • Passion for results
  • Critical thinking skills to develop solutions to complex challenges
  • Balanced approach to speed-to-action
  • Process oriented and reliance on data-driven solutions
  • Collaborative, team oriented and adept at building positive and influential relationships
  • Strong combination of intelligence and self-awareness



  • BS in Supply Chain Systems, IT, Engineering or related field preferred or equivalent work experience.
  • 3-5 years developing business intelligence solutions.
  • 1-3 years of working is a supply chain/distribution environment.
  • Six Sigma Green Belt (or higher) certification experience preferred.
  • Must follow established safety practices and correct unsafe work practices on the job by informing the supervision of potential risks



  • Advanced T-SQL programming
  • C# Development / Power Shell Scripting / DAX
  • Deep knowledge of MS SQL BI Server stack including SSIS, SSAS, SSRS
  • Good understanding of REST and Web API.
  • Ability to create reports using Power BI, Excel, and other visualization tools.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to walk, drive, stand and sit; use a computer and phone. The employee is frequently required to type, talk and hear.


Why PPG-exclusive provider of Wolverine Brass, Plumbmaster and Speakman?


Our employees are our biggest asset!  We take pride in showing our employees how much they are valued through advancement opportunities, growth, unlimited compensation, training and rewards! 


What we offer

  • Stability!  We’ve been around for over 120 years!
  • Work-life balance
  • Base salary, uncapped display of Integrity, focus on customers, passion for execution and teamwork.
  • Full benefits package including medical, dental, life insurance
  • 401(k) program
  • Generous Paid Time Off
  • Paid holidays


Professional Plumbing Group is a U.S. manufacturer and distributor with a reputation built on 120 years of high quality, reliable delivery, and direct service to our customer. PPG is known by its three leading brands of PlumbMaster, Wolverine Brass and Speakman. 

Learn more about us at