Account Relationship Manager

Sales Raleigh, North Carolina



Our vision is to create a dynamic work culture where employees can grow in their careers and contribute to an evolving organization that values the success and well-being of their employees.


The Account Relationship Manager in North Carolina will take our well established business to the next level in North Carolina. This is your opportunity to have an impact on the business! 

This position is a dynamic link between PPG’s customers and our value proposition.  Our customers are residential plumbers and facilities that require plumbing products and MRO supplies to complete their plumbing projects.  This role interacts directly with our customers to provide industry-leading products and services designed to help our customers grow profitably and make their jobs easier.


  • Grow revenue to monthly, quarterly, and annual targets.
  • Implementation of new products and solutions to both new and existing customers
  • Provide product training and ensure seamless adoption of solutions
  • Deliver a high-quality Customer Experience and increase Share of Wallet with PPG
  • Perform ongoing maintenance of inventory management solutions for clients
  • Deepen our customer relationships and ensure a tight relationship with PPG
  • Partner in an omnichannel team sales environment that leverages inside sales, customers service, and eCommerce to drive growth and customer contact productivity
  • Consistently maintain account and customer contact information and follow up details in PPG’s CRM



  • 3-5 years of strategic account management experience
  • Understand buying decisions, buying processes, and cash flow dynamics of aligned customers
  • Understand and use basic selling techniques: open, probe, presentation, over-coming objections, and the fundamentals of CRM and account management
  • Knows how to leverage CRM to execute account plans, manage a sales pipeline from the opportunity to close, and leverage an omnichannel sales and service model
  • Identify opportunities, negotiate and manage sales; manage business needs and cost requirements
  • Effectively use quantitative skills to report accurate information on overall results of customer interactions
  • Strong time-management and organizational skills in an assigned geographic territory
  • Technology oriented and able to leverage eCommerce and other technology-based platforms for customer benefit
  • Experience working with small to medium-sized businesses in the construction industry highly preferred 
  • High School Diploma, two to four-year degree preferred
  • A valid driver’s license is required
  • Basic proficiency with Microsoft applications, including Outlook and Excel
  • Ability to travel and have occasional overnights (depending on territory)



PPG is an exclusive provider of Wolverine Brass, PlumbMaster and Speakman, Professional Plumbing Group ("PPG") manufactures and distributes high quality plumbing products and expert solutions to create best-in-class customer experiences.The company is headquartered in Glen Mills, PA. Professional Plumbing Group is a portfolio company of Dunes Point Capital (DPC). Be sure to check out our website and follow us on LinkedIn by searching for “Professional Plumbing Group Inc.” to learn more.



 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to travel up to 50% of the time to present to customers and attend meetings or events pertaining to representing the company and selling our products. 


 Professional Plumbing Group, Inc. is an Equal Opportunity Employer.  PPG does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.  We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.  All employment is decided on the basis of qualifications, merit, and business need.