Senior Field Quality Engineer
Description
Job Responsibilities:
- Directly interface with Customer Supplier Quality Engineers to collaborate on PI product quality topics
- Assist PI Sales team in on customer quality matters
- Lead 8D investigations into quality issues affecting customers in region
- Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)
- Support customer PPAP and documentation requests
- Facilitate and manage problem resolution with support from Engineering teams in company headquarters
- Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.
- Direct experience in automotive skillsets /customer interface on resolution of integrated circuit quality problems.
- Direct Experience managing 8D investigations and creating 8D reports
- Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality.
- Business level language proficiency in Mandarin and English
Qualifications:
- B.S. degree in electrical engineering, Candidates with MSEE will be given preference.
- Minimum 8 years of engineering problem solving experience with semiconductor products
- Understanding of semiconductor product Failure Analysis practices
Disclaimer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.