Field Application Engineer

Sales Shenzhen, Guangdong


Description

Job Responsibilities: 

  • Technical support to customers, including field trouble shooting activities
  • Analysis of technical issues presented by customers and offering solutions
  • Technical advice to customers on application of PI gate driver products
  • Support sales team in visiting customers and offering technical training
  • Track customer’s new design project, make sure to win the project
  • Collect, update and analyze market intelligence of competitors and their products
  • Development and translation of technical materials
  • Main communication window between customers and PI gate driver application engineering team, helping sales to win projects
Competencies: 
  • Excellent written and verbal communication skills
  • Excellent customer service skills; ability to respond to customer inquiries and requests in a professional manner
  • Detail-oriented and analytical with a passion for customer satisfaction
  • Capability to work in an international environment 

Requirements:

  • BS/MS Electrical Engineering or equivalent
  • 3+ years’ experience in high power electronic design
  • Proficiency in application of power converter and familiarity with basic principles of VFD, UPS, wind power converter, or PV inverter
  • Experience in application of IGBT modules; familiarity with basic principles of IGBT driver