Billing & Collections Specialist

Finance Seattle, Washington

At PitchBook we work to provide global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape so they can discover and execute opportunities with confidence. We credit our success and rapid growth to our cutting-edge products, customer centered attitude and ability to embrace and drive change.

In just over a decade, PitchBook has reached over 1,000 global employees with offices worldwide, and we’re not slowing down! Consistently recognized as a Best Place to Work, our culture is at the heart of our success and is driven by excellence, inclusion and fun. At PitchBook we’re committed to fostering an open and collaborative work environment.

About the Role:

The Billing and Collections Specialist will be involved in all areas of the Accounts Receivable process. This ranges from assisting the sales team with billing questions to invoicing clients to following up with past due accounts. The ideal candidate will be customer focused, have good attention to detail and exceptional customer focus.

Primary Job Responsibilities:

  • Prepare invoices and revenue schedules relating to recently closed contracts
  • Work with salespeople to answer questions around billing and communicate any issues with their accounts
  • Respond to a variety of customer inquiries via both tickets and phone calls
  • Communicate remittance information to the cash application team
  • Manage collections efforts for past due invoices by making calls and sending notices
  • Pulling back-up documentation for 3rd party collection cases
  • Working with corporate teams and shared services to ensure clean master data
  • Support the vision and values of the company through role modeling and encouraging desired behaviors
  • Participate in various company initiatives and projects as requested

Skills and Qualifications:

  • 2+ year’s previous experience in Customer Service
  • Proficiency with the MS Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
  • Experience with Salesforce and Oracle systems a plus
  • Ability to work independently, under tight deadlines at times, and in an ever changing/dynamic environment
  • Proficiency with the MS Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.