Description

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Health Coordinator with a passion for human services.  This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity and inclusion.

WHO WE ARE
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington State that provides a chance for change to over 3,000 people on any given day.”

WHAT YOU'LL DO

The Health Coordinator supports the mission of Pioneer by coordinating access to quality and cost-effective integrated health services to clients at Pioneer facilities.  This role works closely with internal staff, community providers, pharmacy staff, and provider(s) to assist is gathering/relaying necessary information to effectively assess and manage client integrated health needs.

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client Service:

• Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety
• Motivational Interviewing (MI) and skill development
• Interprets and explains program policy and goals to each client as needed through new client orientation.
• Aids in the client's educational process- including conducting health education classes and teaching various aspects of self-care.
• Monitors and records self-administration of medications, verifies MAR for accuracy and errors at shift-change
• Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures. For example: cleaning med rooms, defrosting refrigerator, disinfecting vital signs equipment and health services office.
• Assists in maintaining storage of medications, places orders and returns clients medication according to pharmacy services policies.
• Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies.
• Provide basic first aid and first point of contact for emergency service deployment when needed
• Follow provider orders and assist provider in accordance to program policy.
• Gather/relay necessary information regarding physical and behavioral health needs such as health/medication history, self-reported vital signs, diagnoses and/or symptoms.
• Assists Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit.

Coordination of Services:

• Ensures coordination of all client physical/behavioral healthcare services on your shift, including telehealth, clinic, outside/visiting provider appointments. 
• Coordinate and document client intake and discharge including financial and secured belongings after hours. 
• Coordinate both internal and external services and referrals based on provider assessment.
• Support service navigation as the primary liaison for clients

File and Document Management:

• Maintain accurate, timely, and complete documentation of service

• Ensure all necessary notifications are completed on your shift.
• Complete all eligibility assessments and follow-up assessments in database
• Ensure all client information is accurate and updated from intake to discharge for continuity of care
• Record routine case notes and touch points documenting progress and services
• Review reports with team to identify service gaps and necessary support services

Pioneer Human Service Expectations:

• Represent the company Core Values, department, and self by maintaining a high degree of personal. professionalism; by conducting business with strict honesty and fairness; by avoiding all deception and trickery; and by dealing fairly with employees, customers, and competitors.

• Be aware of and ensure compliance with all Company requirements and procedures and follow requirements laid out in the Company’s Business Management System.
• Accept responsibility for mentorship and guidance of new and support employees; embrace and participate in the company’s Core Values and Mission programs.
• Maintain a high level of self-awareness of personal skills and abilities and notify supervision of any training or assistance needed.
• All other duties as assigned and required. Duties, responsibilities, and activities may change at any time with or without notice.

KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrate competency, good judgment, and self-control in the presence of clients and when performing duties. Have the skills and ability to work successfully with the special needs of the clients in our care and have effective communication and problem-solving skills with clients, internal staff, and providers in the community.

Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, laptop computer, printer, telephone, cellular phone, fax machine, copy machine, etc.)  Ability to use MS Office and other work related software. 

QUALIFICATIONS:
REQUIRED

• High School Diploma or Equivalent
• 1-year experience working in a caregiving related position OR with marginalized populations
• Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire
• First Aid/CPR certification before first independent shift.
• High level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
• Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.

PREFERRED/DESIRABLE

• Knowledge of electronic records management.

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEO is the law poster EEO is the law poster supplement 

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.