Receptionist

Administrative Columbus, OH


Description

Summary: 

This position demands strong interpersonal skills when dealing with potential clients, referral sources and visitors.  The receptionist must have a professional inviting demeanor when answering and directing incoming calls.  The position also requires a multi-tasked individual with the ability to work independently.

Essential Duties:

  • Responsible for billing window during medicating
  • Collect client fees and record payments
  • Run daily deposit log detail report
  • Reconcile client fees collected with cash deposit on Daily Cash Log and then give money collected, Daily Deposit Log Detail Report, and Daily Cash Log to Executive Director
  • Inform clients of all required associated treatment information appearing as alerts such as urine sample collection, counseling holds, and medical holds
  • Type correspondence reports, etc. as directed by Executive Director 
  • Answer telephone, and assist staff during intake hours as needed
  • Be knowledgeable of and enforce agency policies and procedures.
  • Possess the knowledge and understanding of how to recognize and manage an opiate overdose
  • Understand the clinical benefits and limitations of urine screens, toxicology, and other testing procedures.

Minimum Qualifications:

  • Minimum of high school diploma.
  • Prior healthcare experience preferred, in a substance abuse treatment environment or in admissions
  • Experience in collecting fees and cash reconciliation, preferably in a drug treatment, bank, or similar setting.
  • Medical Assistant Experience
  • Experience in clerical/secretarial skills including but not limited to word processing, using a computer, filing
  • Experience working with Microsoft Word, Excel, and Access. Able to accurately type at least 50 words per minute
  • Excellent organizational skills Knowledge of CPR and Basic Life Support and to be culturally competent

We are an Equal Opportunity Employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.