Description

Venue Intern Part Time

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary

The Pinnacle Live Venue Intern will report to the Venue Director and work weekly with the Learning and Development Program Manager. The intern will participate in all aspects of the event services life cycle, including live events operations, technical services, customer experiences, hotel relations, and sales experiences. This is an on-site regular part-time temporary position with flexible hours between 22-24 hours worked per week. The Venue Intern will be available, as needed, prior to event kick-off and during the event wrap-up to assist in ensuring equipment and room set up are functioning as expected and to assist in troubleshooting any necessary issues.

Essential Functions

• Participate in all learning and development activities related to the Intern program.
• Assist event operations team by checking meeting rooms prior to events to ensure all equipment and networking information is set as needed.
• Assist in greeting clients before event begin time and ensuring client satisfaction with all Pinnacle Live equipment and networking needs.
• Assisting operations and sales teams with maintaining accurate client event information within The Company’s business systems.
• Assisting the sales team in their day-to-day activities.
• Assisting with basic troubleshooting of networking and technical AV equipment, and engaging technical staff, when necessary.
• Maintaining regular communication with operations teams, technical teams, and sales teams, as needed.
• Assisting technical staff with the set and striking of AV equipment.
• Ensuring any lost, stolen, or damaged equipment is immediately reported to management.
• Assisting in making sure all Company-occupied areas are clean, organized, and up to company standards.
• Comply with all company policies and procedures.
• Other duties as assigned.

Education & Experience

• High school graduate or equivalent
• Degree-seeking student currently enrolled at a college or university or comparable program
• A desire to learn about all aspects of the audio-visual industry
• Technologically savvy and a fast learner
• Critical thinking with creative abilities and solutions

Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude
• Good working knowledge of computer hardware and software
• Planning ability; able to plan prioritize
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong team player orientation
• Commitment to best-in-class customer service for internal and external stakeholders
• Professional appearance

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Sit at a desk
• Stand or walk for long periods, including up and down stairs
• Consistently bend and stoop
• Use hands to hold, handle, or feel
• Reach with hands and arms
• Talk, hear and communicate.
• Lift up to 50 pounds independently

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.